Warehouse Supervisor

JD LOGISTICS US; East Brunswick Township (NJ); On-site; USD 55,000 - 90,000; Full time

Job summary

JD Logistics, part of JD.com, in Old Bridge, NJ, is seeking a Warehouse Supervisor to lead a team of warehouse associates and oversee all inbound/outbound operations. A Mandarin bilingual candidate is required to communicate with cross-border teams and suppliers.

The role requires 3–5 years in warehouse ops with at least 2 years supervising others, a solid grasp of WMS and inventory control, and strong organizational and communication skills. Flexibility for weekends/holidays is expected.

Qualifications

• High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or related field preferred.
• 3-5 years of warehouse operations experience, with at least 2 years in a supervisory role.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Strong understanding of warehouse management systems (WMS) and inventory control principles.
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to operate forklifts and pallet jacks with relevant certification preferred.
• Willingness to work flexible hours, including weekends and holidays, as needed.

Responsibilities

• Manage and supervise a team of warehouse associates, including scheduling, training, performance management, and conflict resolution.
• Oversee inbound and outbound logistics, including receiving, put-away, picking, packing, shipping, and inventory control.
• Ensure adherence to all company policies, safety regulations, and quality standards.
• Monitor and analyze warehouse performance metrics, identifying areas for improvement and implementing corrective actions.
• Optimize warehouse layout and processes to maximize space utilization and operational efficiency.
• Maintain accurate inventory records and conduct regular cycle counts and physical inventories.
• Operate and oversee the use of warehouse equipment, including forklifts, pallet jacks, and other material handling equipment.
• Collaborate with other departments, such as logistics, procurement, and customer service, to ensure seamless operations.
• Prepare and submit reports on warehouse activities, performance, and staffing.

Skills

Team leadership

WMS knowledge

Inventory control

Safety compliance

Bilingual Mandarin

Education

High school diploma

Bachelor's degree preferred

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

3PL Warehouse Supervisor - Bilingual Mandarin REQUIRED

Location: Old Bridge, NJ Job Type: Full- Time

Responsibilities:

• Manage and supervise a team of warehouse associates, including scheduling, training, performance management, and conflict resolution.
• Oversee inbound and outbound logistics, including receiving, put-away, picking, packing, shipping, and inventory control.
• Ensure adherence to all company policies, safety regulations, and quality standards.
• Monitor and analyze warehouse performance metrics, identifying areas for improvement and implementing corrective actions.
• Optimize warehouse layout and processes to maximize space utilization and operational efficiency.
• Maintain accurate inventory records and conduct regular cycle counts and physical inventories.
• Operate and oversee the use of warehouse equipment, including forklifts, pallet jacks, and other material handling equipment.
• Collaborate with other departments, such as logistics, procurement, and customer service, to ensure seamless operations.
• Prepare and submit reports on warehouse activities, performance, and staffing.

Qualifications:

• High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field preferred.
• Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.
• Proven ability to lead and motivate a team in a fast-paced environment.
• Strong understanding of warehouse management systems (WMS) and inventory control principles.
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to operate various warehouse equipment (e.g., forklifts, pallet jacks) with relevant certification preferred.
• Willingness to work flexible hours, including weekends and holidays, as needed.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we’re solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we’re creating opportunities to learn, collaborate and make an impact on a global scale. Whether you’re joining us in Europe, the Middle East, Asia or the Americas, you’ll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.