Warehouse Lead: Team Director & Shipping Ops

Intelligent Workforce Solutions; Edison (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Intelligent Workforce Solutions in Edison, NJ seeks a warehouse supervisor to lead a team of 5–10 and ensure efficient shipping, receiving, and order processing. You will coordinate with carriers, monitor shipments via WMS, and maintain organized operations daily.

The role requires strong leadership, excellent communication, and a focus on safety and process improvement. Prior WMS and forklift experience are a plus.

Qualifications

• Strong knowledge of warehouse operations
• Experience in leadership or relevant role
• Excellent communication and interpersonal skills
• Team management skills
• Attention to detail and problem-solving
• Strong written and verbal communication
• Time management and organizational skills
• Ability to maintain a consistent teamwork mentality
• Basic computer skills and collaboration tools
• Forklift experience preferred
• Bilingual in Spanish and English preferred
• Experience with WMS systems preferred

Responsibilities

• Manage workflow of 5 to 10 employees and delegate tasks
• Communicate with transportation carriers when needed
• Monitor all web, warranty, and retail shipments via WMS
• Management of shipping & receiving products
• Pick and prepare customer orders for pickup or shipment
• Move and stock merchandise within warehouse
• Ensure the work area is neat, clean, and organized daily
• Set goals for performance and deadlines
• Assess work performance and identify improvement areas
• Achieve high levels of customer satisfaction through quality control
• Maintain records and utilize reports to project team performance
• Train new hires on roles and responsibilities
• Pass information between upper management and employees
• Ensure adherence to policies and procedures
• Undertake disciplinary actions when needed

Skills

Warehouse operations

Leadership experience

Communication skills

Team management

Attention to detail

Problem-solving

Time management

Spanish-English bilingual

WMS knowledge

Collaboration tools

Education

High School diploma or equivalent

Tools

WMS systems

Forklift experience

Job description

Intelligent Workforce Solutions in Edison, NJ seeks a warehouse supervisor to lead a team of 5–10 and ensure efficient shipping, receiving, and order processing. You will coordinate with carriers, monitor shipments via WMS, and maintain organized operations daily.

The role requires strong leadership, excellent communication, and a focus on safety and process improvement. Prior WMS and forklift experience are a plus.