Warehouse Team Lead - Shipping, WMS & People Manager

IWS Group; Edison (NJ); On-site; USD 60,174,000 - 68,770,000; Full time

Job summary

IWS Group is seeking a Warehouse Supervisor in Edison, NJ to lead a team of 5–10 staff. You will delegate tasks, coordinate with major carriers, and supervise shipping, receiving, and order prep.

The role requires strong organizational and communication skills and experience with warehouse operations. You will ensure safety, efficiency, and accuracy in daily activities, maintain records, and train new hires to uphold performance standards.

Qualifications

• High school diploma or equivalent required.
• Leadership or relevant experience required.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving.
• Forklift experience preferred.

Responsibilities

• Manage workflow of 5 to 10 employees and delegate tasks.
• Communicate with transportation carriers (FedEx, USPS, UPS, OnTrack).
• Monitor shipments via WMS (e.g., Manhattan Scale).
• Oversee shipping & receiving of products.
• Pick and prepare customer orders for pickup or shipment.
• Move and stock merchandise within warehouse.
• Maintain a neat, clean, and organized work area.
• Set performance goals and deadlines.
• Assess performance and identify improvement areas.
• Ensure high levels of customer satisfaction through quality control.
• Maintain item records and generate reports for the team.
• Train new hires on roles and responsibilities.
• Disseminate information between management and staff.
• Ensure adherence to policies and procedures; undertake disciplinary actions when needed.

Skills

Warehouse operations

Leadership experience

Communication skills

Team management

Attention to detail

Written and verbal communication

Time management

Organizational skills

Teamwork mentality

Basic computer skills

Forklift experience

Bilingual Spanish/English

WMS systems experience

Education

High school diploma or equivalent

Tools

WMS systems

Job description

IWS Group is seeking a Warehouse Supervisor in Edison, NJ to lead a team of 5–10 staff. You will delegate tasks, coordinate with major carriers, and supervise shipping, receiving, and order prep.

The role requires strong organizational and communication skills and experience with warehouse operations. You will ensure safety, efficiency, and accuracy in daily activities, maintain records, and train new hires to uphold performance standards.