Warehouse Customer Success Coordinator

alliantenergy; Fairfax (IA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Healthcare, dental, vision, life

401K with company match

Tuition reimbursement

Job summary

Travero, a subsidiary of Alliant Energy, is hiring a Customer Service Associate to act as the main contact for drivers and customers. You will coordinate shipping and receiving, manage inventory and orders, and generate invoices in a fast-paced environment.

Warehouse experience, WMS knowledge, and strong Excel skills are a plus, with a path to grow within a collaborative team. Responsibilities include scheduling, inventory management, carrier communications, and supporting projects that add

Qualifications

• 3+ years of customer service experience.
• Associate Degree in administrative support or related area preferred.
• Experience with WMS or ERP systems preferred.
• Strong multitasking, communication, and organizational skills.
• Proficient with email, word processing, and spreadsheet software.

Responsibilities

• Own assigned accounts for warehouse and production customers, including scheduling, inventory, carrier interaction, and WMS/ERP updates.
• Provide prompt carrier and customer communications regarding account activities.
• Support information requests, opportunities for business development, and value-add warehouse or production projects.
• Update the WMS/ERP as needed.
• Perform general administrative duties including filing, scheduling, processing and distributing information.

Skills

Multi-tasking

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Computer skills

Education

Associate degree in administrative support or related area

Tools

WMS software

ERP systems

Job description

Travero, a subsidiary of Alliant Energy, is hiring a Customer Service Associate to act as the main contact for drivers and customers. You will coordinate shipping and receiving, manage inventory and orders, and generate invoices in a fast-paced environment.

Warehouse experience, WMS knowledge, and strong Excel skills are a plus, with a path to grow within a collaborative team. Responsibilities include scheduling, inventory management, carrier communications, and supporting projects that add