Warehouse Customer Service Specialist

DSV Road GmbH; Fort Worth (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

DSV in Fort Worth, TX seeks a Customer Service Rep, Warehouse to support order processing and data entry for warehouse operations. You will coordinate inbound/outbound activity, input orders, run shipments from the WMS, and provide courteous, accurate service to clients and internal teams.

You must have a high school diploma or GED and at least 1 year of customer service experience; MS Office and WMS experience are preferred.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Proficiency with MS Office and WMS beneficial.
• Strong attention to detail and accurate data entry skills.

Responsibilities

• Process and input customer orders accurately.
• Run shipments from the WMS and generate related paperwork.
• Coordinate inbound and outbound activities for assigned accounts.
• Respond to inquiries in a courteous, timely manner and escalate issues when needed.
• Ensure accuracy of receiving/shipping documents and data entry.

Skills

Effective communication

Team coordination

Problem solving

Education

High School Diploma or GED

Tools

WMS

MS Office

Job description

DSV in Fort Worth, TX seeks a Customer Service Rep, Warehouse to support order processing and data entry for warehouse operations. You will coordinate inbound/outbound activity, input orders, run shipments from the WMS, and provide courteous, accurate service to clients and internal teams.

You must have a high school diploma or GED and at least 1 year of customer service experience; MS Office and WMS experience are preferred.