Warehouse Customer Service & Shipping Data Specialist

Employnet, Inc.; Irving (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Employnet, Inc. in Irving, TX is seeking a Warehouse Customer Service professional who will enter data into our inventory system, maintain up-to-date records, and help ensure timely shipments.

This role supports order processing from receipt to dispatch and requires attention to accuracy and organization. You will handle customer emails, billing, phone inquiries, and coordination with carriers, while ensuring packing, labeling, and shipping documents are correct.

Responsibilities

• Process customer orders via email, follow specifications for each customer, ship according to preferences
• Bill customers after order completion
• Answer phones and route calls to the right team
• Provide customers with BOLs and documentation after order completes
• Enter and update inventory data in the management system
• Maintain accurate product quantity and description records
• Verify and correct data discrepancies
• Set up orders in Extensiv, print packing tickets, create labels, enter charges
• Prepare shipping documents: packing lists, invoices, labels
• Coordinate with carriers to arrange shipments and track orders
• Ensure shipments are packed and labeled correctly
• Update inventory records

Job description

Employnet, Inc. in Irving, TX is seeking a Warehouse Customer Service professional who will enter data into our inventory system, maintain up-to-date records, and help ensure timely shipments.

This role supports order processing from receipt to dispatch and requires attention to accuracy and organization. You will handle customer emails, billing, phone inquiries, and coordination with carriers, while ensuring packing, labeling, and shipping documents are correct.