Warehouse/Counter Sales - Clovis

Johnstone Supply Albuquerque Group; Clovis (NM); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

Generous PTO

Hybrid work environment

Job summary

Johnstone Supply Albuquerque Group is seeking a dependable Warehouse/Counter Associate to support HVAC wholesale operations in a hybrid role balancing customer-facing sales support with back-end warehouse logistics.

The ideal candidate will be organized, customer-focused, and capable with inventory and order processing systems, barcoded inventory, and lifting heavy items as part of daily duties.

Qualifications

• High school diploma or equivalent.
• Clean driving record.
• Prior HVAC, plumbing, electrical, or building supply distribution experience preferred.
• Basic knowledge of HVAC systems, parts, and tools is a plus.
• Experience with barcode scanning and warehouse management systems is highly desirable.
• Forklift certification or ability to obtain one (company provided).
• Must be able to frequently lift over 50 lbs.
• Excellent customer service and communication skills.
• Team player with strong work ethic and attention to detail.

Responsibilities

• Order Fulfillment / Inventory Handling: pick products for counter, phone, and online sales using a barcoded inventory system.
• Stage, pack, and process outbound shipments for delivery or pickup.
• Inspect incoming freight for accuracy and damage; document discrepancies.
• Load delivery and transfer trucks using a forklift, pallet jack, or hand truck.
• Perform periodic cycle counts to maintain inventory accuracy.
• Assist with receiving and stocking inventory in the warehouse.
• Handle daily customer deliveries, including weekly transfers to the Roswell Branch.

Skills

Customer service

Communication

Teamwork

Organization

Detail-oriented

Education

High school diploma or equivalent

Tools

Barcode scanning

POS/ERP systems

Inventory management

Job description

About Us

We're a growing HVAC wholesaler bringing decades of industry expertise to this community. As we establish our footprint, we're committed to providing contractors and businesses with top-tier products, unmatched support, and a workplace culture that fuels your growth.

Why You'll Love Working Here:

• Best-in-class benefits: comprehensive health, dental, vision, 401(k), generous PTO, and more
• Competitive pay: industry-leading wages plus performance-based incentives
• Fun, fast-paced environment: collaborate with passionate pros, tackle fresh challenges daily, and celebrate wins together

Ready to Grow with Us?

If you thrive in a dynamic setting, share our values, and want to help shape a best-in-class wholesale operation from the ground up, we'd love to hear from you. Let's build something great-together.

Job Summary:

We are seeking a dependable, detail-oriented Warehouse/CounterAssociate to support our HVAC wholesale operations. This hybrid position plays a critical role in both customer-facing sales support and back-end warehouse logistics. The ideal candidate has strong organizational skills, a customer-first mindset, and experience with inventory and order processing systems.

Key Responsibilities:

Order Fulfillment / Inventory Handling:

• Accurately pick products for counter, phone, and online sales orders using a barcoded inventory system.
• Stage, pack, and process outbound shipments for delivery or pickup.
• Inspect incoming freight for accuracy and damage; document and report discrepancies.
• Load delivery and transfer trucks using a forklift, pallet jack, or hand truck in a safe and efficient manner.
• Perform periodic cycle counts to maintain inventory accuracy.
• Assist with receiving and stocking incoming inventory in the warehouse.
• Handle daily customer deliveries, including weekly transfers to the Roswell Branch.

Sales Counter / Customer Service:

• Greet and assist walk-in and call-in customers in a professional, courteous manner.
• Generate new and repeat sales by providing accurate product and technical information.
• Upsell and cross-sell products to maximize sales opportunities and enhance customer satisfaction.
• Process customer transactions including orders, quotes, returns, and special requests through POS or ERP system.
• Communicate availability, pricing, promotions, and delivery status with customers.
• Work with contractors, technicians, and internal team members to fulfill product needs.

Qualifications:

• High school diploma or equivalent.
• Clean driving record required.
• Prior experience in HVAC, plumbing, electrical, or building supply distribution is preferred.
• Basic knowledge of HVAC systems, parts, and tools is a plus.
• Experience with barcode scanning and warehouse management systems is highly desirable.
• Forklift certification or ability to obtain one (company provided).
• Must be able to frequently lift over 50 lbs. and perform physically demanding tasks.
• Excellent customer service and communication skills.
• Team player with a strong work ethic and attention to detail.

Working Conditions:

• Combination of indoor counter environment and warehouse work.
• Frequent lifting, bending, standing, and walking throughout the shift.
• Must be able to frequently lift over 50 lbs. safely using proper techniques and/or equipment.
• Exposure to varying temperatures depending on season and warehouse conditions.

Pay Range:$19-$21 DOE