Counter Sales Warehouse Associate

Watsco; Texarkana (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Watsco is seeking a Counter Sales Warehouse Associate to manage the sales counter and daily warehouse tasks in Texarkana. You will pick and verify orders, load/unload products, and maintain inventory using modern warehouse equipment while delivering strong customer service to customers.

The role emphasizes order processing, accuracy, and teamwork with the sales staff. Prior HVAC exposure is a plus, and a commitment to safety and efficient warehouse operations is required.

Qualifications

• 1+ year of counter sales experience (HVAC industry preferred).
• Proven success in sales and delivering excellent customer service.
• Strong interpersonal, problem solving and communication skills.
• Ability to work independently and meet goals in a fast-paced environment.

Responsibilities

• Interact with internal and outside sales, vendors and contractors.
• Maintain showroom merchandising and restock products.
• Resolve customer relations problems with dealers and end users.
• Process sales orders and upsell related items.
• Load and unload products daily and verify orders for accuracy.
• Assist with inventory and inventory control.

Skills

Sales

Customer service

Interpersonal skills

Multitasking

Problem solving

Tools

Microsoft Office

Job description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leaderin HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter aswell as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, andunloading of products, and inventory control using warehouse equipment state of the art technology. Theultimate goal of this role is to provide strong customer service and to procure, process, and dispatchproducts to customers.

Duties and Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customertraffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned
• In addition to the above responsibilities, this individual is held accountable for all other duties asassigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently and meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• 6 months Warehouse experience including forklift operation.

Status

Full-Time