Warehouse Coordinator - Richmond, VA

Convergint Technologies, LLC; Virginia (MN); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

401K Matching Plan

Cell phone reimbursement

Job summary

Convergint is seeking a full-time Warehouse Coordinator to join our Richmond, VA office. You will administer and operate the Richmond warehouse, handling shipping, receiving, packing, storing and ordering tools, supplies, materials and equipment to support project and service work.

This role involves coordinating with field colleagues and office staff, ensuring accurate orders, cycle counts, and timely deliveries while upholding Convergint's customer-first culture and strong safety standards.

Qualifications

• Must be able to plan and organize tasks in a fast-paced warehouse.
• Strong written and verbal communication for internal/external stakeholders.
• Ability to work independently, multi-task, and prioritize effectively.
• Flexible, detail-oriented, and self-motivated to drive results.
• Customer service mindset with a focus on accuracy and timeliness.
• Proficient with Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Receive, unload, and store incoming materials; verify against packing lists.
• Handle shipping with carriers, create labels, and ship to customers or vendors.
• Process returns and RMAs; manage related documentation.
• Initiate invoicing and update cost data in ERP systems as needed.
• Enter purchase orders in ERP (Business Central) and perform counts/reconciliation.

Skills

Planning & organization

Communication

Multitasking

Detail-oriented

Customer service

MS Office (Word/Excel/Outlook/PowerP

Education

High School/GED

Tools

Microsoft Dynamics 365 Business Central

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Warehouse Coordinator to join our amazing culture in our Richmond, VA office. In this role, you will administer and operate the Richmond warehouse, including efficient shipping, receiving, processing, packaging, storing and ordering of tools, supplies, materials and equipment. Responsible for receiving and shipping parts in an efficient manner. Provide project and service support to field colleagues and support office colleagues as needed. As a Warehouse Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Technical Support Specialist.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• 1. Receives, unloads and stores incoming materials including tools, parts and equipment. This includes matching contents to packing list and assigning to job shelf. Visually inspects cartons and packages and contents for damage from handling and transit. Places orders for installation and service projects.
• 2. Handles UPS, Fed Ex and other freight carrier deliveries and schedules pick-ups as needed. Packs and ships product to vendors, customers, and sub-contractors. This includes creating labels and shipping to customers or vendors as needed.
• 3. Handles and processes returns, including all Return Materials Authorizations (RMAs); this includes returning and shipping RMA's as needed.
• 4. Initiates invoicing for the assigned line of business and includes pay applications as required. Enters security invoices periodically.
• 5. Creates and enters all relevant Purchase Orders (PO's) into Enterprise Resource Management (ERP) system (Business Central) and updates product cost in material management workbook. Performs monthly cycle counts, annual inventory counts and reconciliation. Works with other departments such as Purchasing and Operations to resolve receiving challenges. Stays abreast of PO status and resolves issues.
• 6. Pulls and stages orders for installers or service technicians. Delivers materials and/or documents to customer job sites regularly throughout the week. Also responsible for delivering materials in-house as needed.
• 7. Verifies the accuracy of all incoming orders including counts and quantities; stages orders for pick up. Responsible for inventory control.
• 8. Oversees receipt, storage and shipment of materials and related reporting in accordance with established procedures. Locates and places most packing slips.
• 9. Keeps warehouse area clean and organized; sweeps, breaks down boxes, restocks paper products, empties garbage, etc. Coordinates building maintenance with building management, vendors, sub-contractors and in-house colleagues. May assist with meeting setups including moving tables and equipment.
• 10. May receive on site credit card orders per colleagues. Responsible for home building supply credit card usage.
• 11. May handle vehicle related issues including repairs, maintenance and service.
• 12. Performs other duties and responsibilities as requested or required.

What You'll Need

• Strong planning and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently, multi-task, and prioritize
• Flexible, adaptable, detail-oriented and self-motivated
• Customer service and detail-oriented
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

Education: High School/GED or equivalent experience.

Additional specialized training is helpful, but not required.

Experience

• Minimum of one year of previous, relevant warehousing or shipping/receiving experience preferred.
• Experience in one or more of the following industries preferred: electronic/electrical, fire alarm & life safety, data-cable installation and/or building automation.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.