Warehouse Automation Delivery Manager

Knapp Inc; Kennesaw (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

New office complex and automation test

Industry-competitive compensation

Health, dental, vision, life insurance

401k with generous match

Paid vacation & holidays

Tuition reimbursement

Pet insurance

Monthly team events

CSR and volunteering

Job summary

KNAPP Inc. in Kennesaw, GA is seeking a Service Delivery Project Manager to oversee warehouse automation projects from initiation to deployment. You will coordinate upgrades, analyze incident trends, and maintain close contact with the client and IT teams to ensure smooth operations.

The role requires collaboration with customer service and IT, travel to client sites, and a focus on optimizing performance to meet customer needs.

Qualifications

• 2 years of experience in customer service, project management, or IT support.
• Experience with database level SQL, SAP - C4S, and knowledge of C++ & Java.

Responsibilities

• Utilize knowledge of Warehouse control systems.
• Generate and provide monthly reports and analytics data for the customer.
• Coordinate problem-free implementation of upgrades & expansions.
• Aid in fine tuning the system for optimal performance.
• Conduct monthly conference calls with the customer and IT departments.
• Serve as direct contact for IT-related issues overseeing IT infrastructure.

Skills

SQL

SAP C4S

C++

Java

Job description

KNAPP Inc. in Kennesaw, GA is seeking a Service Delivery Project Manager to oversee warehouse automation projects from initiation to deployment. You will coordinate upgrades, analyze incident trends, and maintain close contact with the client and IT teams to ensure smooth operations.

The role requires collaboration with customer service and IT, travel to client sites, and a focus on optimizing performance to meet customer needs.