Warehouse Associate-Inventory Control-Katy Houston (Bilingual Chinese)

YQN Logistics; Katy (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

YQN Logistics in Katy, TX is hiring for a full-time Returns Specialist who will process customer return packages, verify contents, and update inventory records to ensure accurate stock levels. You will handle exceptions, coordinate re-shipments, maintain return documentation, and generate reports while using Microsoft Office tools.

English communication is essential, and Mandarin skills are a plus. Work onsite in a fast-paced logistics environment with a focus on accuracy, timeliness, and

Qualifications

• Must have legal authorization to work in the U.S.
• Able to communicate effectively in English on a daily basis.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented, patient, and highly responsible.
• Strong organizational and time management skills.
• Ability to speak Chinese (Mandarin) is a plus, but not required.

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Skills

Legal work authorization

English communication

Interpersonal skills

Detail-oriented

Organization & time management

Chinese (Mandarin) - optional

Tools

Microsoft Office

Job description

Who We Are

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

Who We Are

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Requirements

• Must have legal authorization to work in the U.S.
• Able to communicate effectively in English on a daily basis
• Strong interpersonal and communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Detail-oriented, patient, and highly responsible
• Strong organizational and time management skills
• Ability to speak Chinese (Mandarin) is a plus, but not required

Job Type: Full-time

Work Location: Katy, Houston,TX

Starting Pay: $20.00+/hour + OT