Warehouse Associate-Inventory Control-Katy Houston (Bilingual Chinese)

YQN Logistics; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

YQN Logistics in Katy/Houston,TX, is hiring a full-time returns processor to manage customer return packages, verify contents, update inventory, and handle exceptions. You will maintain documentation, assist with re-shipment, and generate reports under supervision.

English proficiency and strong organizational skills are required; knowledge of Mandarin is a plus. The role emphasizes accuracy, timely data entry, and collaboration with the shipping team to ensure smooth cross-border returns and

Qualifications

• Must be able to communicate effectively in English on a daily basis.
• Strong interpersonal and communication skills.
• Detail-oriented, patient, and highly responsible.
• Strong organizational and time management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Skills

English communication

Interpersonal skills

Time management

Detail-oriented

Organizational skills

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Who We Are

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

Who We Are

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re-shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Requirements

• Must have legal authorization to work in the U.S.
• Able to communicate effectively in English on a daily basis
• Strong interpersonal and communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Detail-oriented, patient, and highly responsible
• Strong organizational and time management skills
• Ability to speak Chinese (Mandarin) is a plus, but not required

Job Type: Full-time

Work Location: Katy, Houston,TX

Starting Pay: $20.00+/hour + OT