Warehouse Associate

YQN Logistics; Pooler (GA); On-site; USD 19,320 - 27,517; Full time

Job summary

YQN Logistics in Pooler, Georgia is seeking a full-time employee to process customer returns effectively. The role involves unpacking and sorting packages, managing inventory records, and handling exception cases. Candidates should have legal authorization to work in the U.S., effective communication in English, and strong interpersonal skills. Familiarity with Microsoft Office is essential. The position offers a starting pay of $17.00 per hour plus overtime.

Qualifications

• Must have legal authorization to work in the U.S.
• Able to communicate effectively in English on a daily basis.
• Detail-oriented, patient, and highly responsible.

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting.
• Accurately enter return data into the system and update inventory records.
• Handle exception cases and assist with re-shipments.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Organizational skills

Time management skills

Microsoft Office proficiency

Job description

Who We Are

YQN is a leading one‑stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc. We are designed to apply the internet and digital technology to visualize and optimize cross‑border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc. We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First‑class FCL, First‑class LCL, First‑class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross‑border supply chain logistics.

Responsibilities

• Process customer return packages by unpacking, verifying contents, and sorting according to established standards
• Accurately enter return data into the system and update inventory records
• Handle exception cases (e.g., incorrect addresses, transit damage) and assist with re‑shipments
• Follow up on operational tickets related to replacement shipments and product exchanges
• Maintain organized return documentation and generate reports as needed
• Perform other duties as assigned by the supervisor

Requirements

• Must have legal authorization to work in the U.S.
• Able to communicate effectively in English on a daily basis
• Strong interpersonal and communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Detail‑oriented, patient, and highly responsible
• Strong organizational and time management skills
• Ability to speak Chinese (Mandarin) is a plus, but not required

Job Type

Full‑time

Work Location

In person

Starting Pay

$17.00 per hour + OT