Warehouse Associate: Customer Service & Logistics

Big Sandy Superstore; Pikeville (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

ESOP

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore in Kentucky is seeking a Warehouse Clerk to support loading and unloading freight and provide direct customer service at the store. You will ensure smooth pickup processes, verify data in the computer system, and assist customers with loading merchandise while keeping a positive, safety-conscious environment.

You will report to the Warehouse Manager/Operations Manager and contribute to maintaining inventory accuracy, safety standards, and a clean, organized warehouse.

Qualifications

• No formal education required beyond basic literacy.
• Role involves physical tasks and safety compliance.
• Strong customer service orientation and teamwork are essential.

Responsibilities

• Assist customers with loading and unloading merchandise.
• Process customer pickups and returns with accurate data.
• Record required information and verify vehicle/model details.
• Ensure customer satisfaction through courteous service.
• Maintain safety and orderliness in the warehouse.
• Follow company safety rules and wear safety equipment.
• Keep inventory accurate and reports up-to-date.
• Support delivery/pickup activities as needed by management.

Skills

Customer service mindset

Teamwork

Safety awareness

Job description

Big Sandy Superstore in Kentucky is seeking a Warehouse Clerk to support loading and unloading freight and provide direct customer service at the store. You will ensure smooth pickup processes, verify data in the computer system, and assist customers with loading merchandise while keeping a positive, safety-conscious environment.

You will report to the Warehouse Manager/Operations Manager and contribute to maintaining inventory accuracy, safety standards, and a clean, organized warehouse.