Warehouse Associate — Fulfillment, Customer Service & ESOP

Big Sandy Superstore; Dublin (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401K Plan

ESOP - Employee Stock Ownership Plan

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore in Dublin, OH is seeking a Warehouse Associate to load, unload freight, and provide direct customer service in our fast-paced retail home furnishings environment.

You will process pickups, maintain inventory accuracy, assist customers, and follow safety procedures. This full-time role offers comprehensive benefits and opportunities to grow with a family-oriented company.

Responsibilities

• Ensure total customer satisfaction through courteous service while performing assigned duties in warehouse as well as assisting customers with the loading and unloading of their merchandise.
• Record all required data when processing a Customer’s pick-up; Verification through computer records of merchandise, and location.
• Record all required data when processing a Customer’s pick up and/or return; Records the license number, and verifies vehicle model.
• Verify that the customer has no balance, and can safely receive merchandise; Thank the customer for their purchase by stating “Thank you for your purchase Mr./Mrs. Customer.”
• Issues, receives and stores material, supplies and equipment according to established procedures and instructions.
• Keeps open communication with management; Completes lists and keeps floor current by following Visual Merchandiser’s instruction regarding displays.
• Maintains list of Customer pick-up ensuring every customer gets assisted; Completes warehouse closing checklist to ensure everything has properly been closed; Responsible for inspecting merchandise received, validating its integrity and accuracy on inventory.
• Performs duties in accordance with Company’s safety rules and operating regulations; Reports any break in safety regulations to management; Wears proper safety equipment; Verifies dock gates are secured.
• Accepts responsibility for safety and security of all Company property; Maintains equipment and work area in clean and orderly condition; Maintains records and files in an orderly condition.
• Undertakes and completes other responsibilities as assigned by store management; Undertake and support policy, change, system or work rules the Company implements regarding the purpose of this position.

Job description

Big Sandy Superstore in Dublin, OH is seeking a Warehouse Associate to load, unload freight, and provide direct customer service in our fast-paced retail home furnishings environment.

You will process pickups, maintain inventory accuracy, assist customers, and follow safety procedures. This full-time role offers comprehensive benefits and opportunities to grow with a family-oriented company.