Full-Time Warehouse Associate — Customer Service & Freight

Big Sandy Superstore; Hurricane (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

ESOP

Paid Time Off

Employee Discount

Job summary

Big Sandy Superstore in Hurricane, WV, is hiring a Warehouse Clerk to support loading and unloading freight and provide direct customer service. You will record data for customer pickups, verify merchandise, and ensure safety compliance while maintaining inventory accuracy.

Responsibilities include assisting customers with loading, completing closing checklists, and keeping management informed. This role offers full-time hours in a fast-paced retail warehouse environment with employee discounts

Qualifications

• Loading and unloading freight with attention to safety.
• Record data for customer pick-ups and returns.
• Verify merchandise and inventory locations in computer records.
• Ensure customers are assisted and satisfied.
• Follow company safety rules and operating procedures.

Responsibilities

• Ensure total customer satisfaction through courteous service while performing assigned duties in warehouse as well as assisting customers with the loading and unloading of their merchandise.
• Record all required data when processing a Customer’s pick-up.
• Verification through computer records of merchandise, and location.
• Record all required data when processing a Customer’s pick up and/or return.
• Records the license number, and verifies vehicle model.
• Verify that the customer has no balance, and can safely receive merchandise.
• Thank the customer for their purchase by stating “Thank you for your purchase Mr./Mrs. Customer.”
• Issues, receives and stores material, supplies and equipment according to established procedures and instructions.
• Keeps open communication with management. Completes lists and keeps floor current by following Visual Merchandiser’s instruction regarding displays.
• Maintains list of Customer pick-up ensuring every customer gets assisted.
• Completes warehouse closing checklist to ensure everything has properly been closed.
• Responsible for inspecting merchandise received, validating its integrity and accuracy on inventory.
• Perform duties in accordance with Company’s safety rules and operating regulations.
• Reports any break in safety regulations to management.
• Wears proper safety equipment to perform duties according to Company policy.
• Verifies dock gates are secured with safety chain or shut.
• Accepts responsibility for safety and security of all Company property.
• Maintains equipment and work area in clean and orderly condition.
• Maintains records and files in an orderly condition.
• Undertakes and completes other responsibilities as assigned by store management, which may include assisting with customer deliveries outside of the store.
• Undertake and support any policy, change, system or work rules the Company implements regarding the purpose of this position.

Job description

Big Sandy Superstore in Hurricane, WV, is hiring a Warehouse Clerk to support loading and unloading freight and provide direct customer service. You will record data for customer pickups, verify merchandise, and ensure safety compliance while maintaining inventory accuracy.

Responsibilities include assisting customers with loading, completing closing checklists, and keeping management informed. This role offers full-time hours in a fast-paced retail warehouse environment with employee discounts