Warehouse Ambassador

Habitat-Spokane; Spokane, Northern (WA, KY); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Flexible vacation

Sick leave

Family leave

Health Savings Account

Life and disability insurance

Employee Assistance Program

403(b) and SEP

Job summary

Habitat for Humanity – Spokane is seeking a Warehouse Ambassador who will handle receipt, evaluation, and pricing of donated items. You will lead volunteers, arrange duties, and supervise pickups in the Spokane area, reporting to the Store Warehouse Manager.

forklift certification is needed after training; you will also process sales and payments at the POS. The role requires strong communication, a year of related experience, and the ability to lift 50 pounds.

Qualifications

• Excellent communication and community representation.
• Minimum 1 year in customer service, warehouse or sales.
• Ability to lead, supervise and train volunteers or groups.
• Knowledge of general merchandising techniques and store procedures.
• Forklift training or ability to obtain within 90 days.
• High school diploma or GED; valid driver's license.
• Ability to lift up to 50 pounds routinely.

Responsibilities

• Receive, evaluate, and price donated items.
• Lead and train volunteers; assign duties.
• Drive donation truck for pickups and transport to warehouse.
• Unload, process, price, and move merchandise to sales floor.
• Ensure safety and report hazards; participate in safety program.
• Operate or arrange forklift as needed and obtain certification.
• Process sales transactions using a point-of-sale system; handle payments.

Skills

Strong communication

Customer service

Volunteer supervision

Merchandising knowledge

Forklift operation

Valid driver’s license

Physical fitness (lift 50 lbs)

Education

High school diploma or GED

Tools

Point-of-sale system

Forklift training (or ability to obtain)

Job description

Description

Who we are:

At Habitat for Humanity, we bring people together to build homes, communities, and hope. We believe in a world where everyone deserves a decent place to live. As a nonprofit housing organization, we partner with families in need of affordable homeownership—helping them build and purchase safe, energy-efficient homes. Through partnership hours, financial education, and affordable mortgages, we empower families to achieve strength, stability, and self-reliance through shelter.

As a member of the Habitat team, you’ll play a direct role in transforming lives and strengthening communities. We hold high standards for performance and integrity, but our culture is grounded in humility, collaboration, and a deep commitment to our mission. If you're passionate about making a meaningful impact through the power of homeownership, read on!

What you’ll do:

As a Warehouse Ambassador, you’ll be responsible for the receipt, evaluation, and pricing of donated items. You will lead, supervise, train and assign duties to volunteers ensuring that their experience is meaningful. This role reports to Habitat for Humanity’s Store Warehouse Manager.

Key Responsibilities:

• Drive Habitat for Humanity’s donation truck to residences within the Spokane vicinity to assess and pick-up donations, loading and securing items as needed.
• Assist in unloading the donation truck for quick processing, pricing and move product and merchandise to the sales floor.
• Screen donations for hazardous materials, non-saleable items, and items with a disposal cost.
• Determine fair market value of donations through all available resources - Internet, first-hand knowledge, etc.
• Participate in safety training programs, identify and report any potential hazards, and contribute to the continuous improvement of our safety program.
• Develop and implement with warehouse manager improvements involving all aspects of Store donation receiving.
• Become forklift certified by Warehouse Manager and routinely operate to arrange, stock, or unload product from incoming delivery trucks.
• Process sales transactions accurately using a point-of-sale system. Handle cash, credit and debit card payments efficiently.

Requirements

Who you are:

• Strong communication skills and the ability to positively represent Habitat for Humanity – Spokane when interacting with the community.
• One year of customer service, warehouse or sales experience and/or training preferred.
• Able to effectively lead, supervise and train volunteers and groups.
• Knowledge of general merchandising techniques and store operating procedures.
• Fork-lift training certificate or ability to obtain training certificate within first 90 days of employment.
• High school diploma or general education degree (GED).
• Valid Driver’s License
• Ability to lift up to 50 pounds on a regular, consistent basis

What we offer:

• Generous benefits, medical, dental, and vision insurance, 14 paid company holidays, flexible vacation, sick leave, paid family leave, flexible spending account, health savings account, life and disability insurance; Employee Assistance Programs; and 403(b) and SEP savings plans.
• Vibrant company culture with a focus on innovation and growth.
• Projects you work on have high visibility and directly impact the families we serve.

The compensation information below is provided in compliance with all applicable disclosure requirements. Base Pay Range: $17.50/hr - $21.00/hr. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs.

At Habitat for Humanity, we embrace a history rooted in creating equity – we take our principles seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported, and valued.