Warehouse Ambassador

Habitat-For-Humanity--spokane-; Spokane (WA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Flexible Vacation

Sick Leave

Paid Family Leave

Health Savings Account

Life Insurance

Disability Insurance

403(b) / SEP

Job summary

Habitat for Humanity Spokane is seeking a Warehouse Ambassador to manage donation intake, pricing, and storage. You will lead volunteers, drive to pickups, and help process sales on the floor with a focus on safety and accuracy.

Responsibilities include freight handling, forklift operation, and maintaining strong community relations while ensuring efficient warehouse operations. A high school diploma and valid license are required.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred and helpful.
• Forklift certification or ability to obtain it within 90 days.

Responsibilities

• Drive donation truck to residences within the Spokane area to pick up donations and secure items.
• Assist in unloading, pricing, and moving product to the sales floor.
• Screen donations for hazardous or non-saleable items and disposal costs.
• Determine fair market value of donations using available resources.
• Participate in safety training and report hazards to improve safety.
• Develop and implement improvements with warehouse manager for receiving.
• Operate forklift to stock or unload goods and process sales at POS.

Skills

Excellent communication

Customer service experience

Team leadership

Forklift certification

Valid Driver’s License

Merchandising techniques

Ability to lift 50 pounds

Education

High school diploma or GED

Tools

POS system

Job description

Who we are:

At Habitat for Humanity, we bring people together to build homes, communities, and hope. We believe in a world where everyone deserves a decent place to live. As a nonprofit housing organization, we partner with families in need of affordable homeownership—helping them build and purchase safe, energy‑efficient homes. Through partnership hours, financial education, and affordable mortgages, we empower families to achieve strength, stability, and self‑reliance through shelter.

As a member of the Habitat team, you’ll play a direct role in transforming lives and strengthening communities. We hold high standards for performance and integrity, but our culture is grounded in humility, collaboration, and a deep commitment to our mission. If you're passionate about making a meaningful impact through the power of homeownership, read on!

What you’ll do:

As a Warehouse Ambassador, you’ll be responsible for the receipt, evaluation, and pricing of donated items. You will lead, supervise, train and assign duties to volunteers ensuring that their experience is meaningful. This role reports to Habitat for Humanity’s Store Warehouse Manager.

Key Responsibilities:

• Drive Habitat for Humanity’s donation truck to residences within the Spokane vicinity to assess and pick-up donations, loading and securing items as needed.
• Assist in unloading the donation truck for quick processing, pricing and move product and merchandise to the sales floor.
• Screen donations for hazardous materials, non-saleable items, and items with a disposal cost.
• Determine fair market value of donations through all available resources – Internet, first‑hand knowledge, etc.
• Participate in safety training programs, identify and report any potential hazards, and contribute to the continuous improvement of our safety program.
• Develop and implement with warehouse manager improvements involving all aspects of Store donation receiving.
• Become forklift certified by Warehouse Manager and routinely operate to arrange, stock, or unload product from incoming delivery trucks.
• Process sales transactions accurately using a point-of-sale system. Handle cash, credit and debit card payments efficiently.

Requirements

• Strong communication skills and the ability to positively represent Habitat for Humanity – Spokane when interacting with the community.
• One year of customer service, warehouse or sales experience and/or training preferred.
• Able to effectively lead, supervise and train volunteers and groups.
• Knowledge of general merchandising techniques and store operating procedures.
• Fork‑lift training certificate or ability to obtain training certificate within first 90 days of employment.
• High school diploma or general education degree (GED).
• Valid Driver’s License
• Ability to lift up to 50 pounds on a regular, consistent basis

What we offer:

• Generous benefits, medical, dental, and vision insurance, 14 paid company holidays, flexible vacation, sick leave, paid family leave, flexible spending account, health savings account, life and disability insurance; Employee Assistance Programs; and 403(b) and SEP savings plans.
• Vibrant company culture with a focus on innovation and growth.
• Projects you work on have high visibility and directly impact the families we serve.

The compensation information below is provided in compliance with all applicable disclosure requirements. Base Pay Range: $17.50/hr - $21.00/hr. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs.

At Habitat for Humanity, we embrace a history rooted in creating equity – we take our principles seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported, and valued.