Ward Clerk / Receptionist – Patient Care Front Desk

PACS Group; Martinez, Northern (CA, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Growth opportunities

Job summary

PACS Group is seeking a friendly Ward Clerk / Receptionist for Alhambra Post Acute in Martinez, CA. You will welcome visitors, answer phones, maintain records, and support clinical and leadership teams in a fast-paced healthcare setting.

The role requires high school diploma or equivalent, strong communication, and confidentiality. Proficiency with Microsoft Office and multitasking are essential for daily administrative duties.

Qualifications

• High school diploma or equivalent required.
• Prior receptionist/admin experience in healthcare preferred.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and HIPAA compliance.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent customer service and multitasking abilities.

Responsibilities

• Greet and assist visitors, residents, families, and vendors in a professional manner.
• Answer and direct incoming phone calls promptly and courteously.
• Maintain resident records and assist with clerical duties.
• Manage incoming and outgoing mail, deliveries, and correspondence.
• Schedule appointments and coordinate facility communications as needed.
• Support nursing and administrative staff with data entry, filing, and document management.
• Maintain confidentiality and comply with HIPAA regulations.
• Ensure the reception area remains organized and welcoming.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Phone etiquette

HIPAA compliance

Education

High school diploma

Tools

Microsoft Office

Job description

PACS Group is seeking a friendly Ward Clerk / Receptionist for Alhambra Post Acute in Martinez, CA. You will welcome visitors, answer phones, maintain records, and support clinical and leadership teams in a fast-paced healthcare setting.

The role requires high school diploma or equivalent, strong communication, and confidentiality. Proficiency with Microsoft Office and multitasking are essential for daily administrative duties.