Healthcare Ward Clerk & Front Desk Coordinator

PACS; Phoenix (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Alhambra Post Acute in Martinez, CA is seeking a friendly Ward Clerk / Receptionist to greet visitors, answer phones, and support clinical and leadership staff.

The role requires a high school diploma, strong communication and customer service skills, proficiency with Microsoft Office, and the ability to maintain confidentiality.

We offer competitive pay of $18.00 to $20.00 per hour, a supportive team environment, growth opportunities, and meaningful work serving residents and families.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, or healthcare clerical experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent customer service and multitasking abilities.
• Ability to maintain confidentiality and professionalism.
• Experience in a skilled nursing or healthcare setting is a plus.

Responsibilities

• Greet and assist visitors, residents, families, and vendors in a professional manner.
• Answer and direct incoming phone calls promptly and courteously.
• Maintain resident records and assist with clerical duties.
• Manage incoming and outgoing mail, deliveries, and correspondence.
• Schedule appointments and coordinate facility communications as needed.
• Support nursing and administrative staff with data entry, filing, and document management.
• Maintain confidentiality and comply with HIPAA regulations.
• Ensure the reception area remains organized and welcoming.

Skills

Communication

Customer service

Multitasking

Confidentiality

HIPAA compliance

Education

High school diploma

Tools

Microsoft Office

Job description

Alhambra Post Acute in Martinez, CA is seeking a friendly Ward Clerk / Receptionist to greet visitors, answer phones, and support clinical and leadership staff.

The role requires a high school diploma, strong communication and customer service skills, proficiency with Microsoft Office, and the ability to maintain confidentiality.

We offer competitive pay of $18.00 to $20.00 per hour, a supportive team environment, growth opportunities, and meaningful work serving residents and families.