Ward Ckerk/Receptionist

PACS; United States; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Growth opportunities

Meaningful work

Job summary

Alhambra Post Acute in Martinez, CA is seeking a friendly Ward Clerk / Receptionist to greet visitors, answer calls, and support residents and families with administrative tasks. This on-site role emphasizes professionalism, confidentiality, and compassionate service.

You will handle scheduling, mail, and data entry, assist clinical and leadership teams, and help maintain an organized, welcoming reception area in compliance with HIPAA regulations.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent customer service and multitasking abilities.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet and assist visitors, residents, families, and vendors in a professional manner.
• Answer and direct incoming phone calls promptly and courteously.
• Maintain resident records and assist with clerical duties.
• Manage incoming and outgoing mail, deliveries, and correspondence.
• Schedule appointments and coordinate facility communications as needed.
• Support nursing and administrative staff with data entry, filing, and document management.
• Maintain confidentiality and comply with HIPAA regulations.
• Ensure the reception area remains organized and welcoming.

Skills

Customer service

Multitasking

Microsoft Office

HIPAA awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Ward Clerk / Receptionist

Alhambra Post Acute | Martinez, CA
$18.00 - $20.00 per hour

Join Our Team at Alhambra Post Acute!

Alhambra Post Acute is seeking a friendly, organized, and professional Ward Clerk / Receptionist to be the welcoming face of our facility. If you enjoy helping others, thrive in a fast-paced healthcare environment, and possess excellent customer service skills, we’d love to hear from you!

Position Summary

The Ward Clerk / Receptionist plays a vital role in supporting daily operations by greeting visitors, answering phones, assisting residents and families, and providing administrative support to clinical and leadership teams.

Responsibilities

• Greet and assist visitors, residents, families, and vendors in a professional manner.
• Answer and direct incoming phone calls promptly and courteously.
• Maintain resident records and assist with clerical duties.
• Manage incoming and outgoing mail, deliveries, and correspondence.
• Schedule appointments and coordinate facility communications as needed.
• Support nursing and administrative staff with data entry, filing, and document management.
• Maintain confidentiality and comply with HIPAA regulations.
• Ensure the reception area remains organized and welcoming.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, or healthcare clerical experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent customer service and multitasking abilities.
• Ability to maintain confidentiality and professionalism.
• Experience in a skilled nursing or healthcare setting is a plus.

What We Offer

• Competitive pay: $18.00 - $20.00 per hour
• Supportive team environment
• Opportunities for growth and advancement
• Meaningful work serving residents and their families

Alhambra Post Acute is an Equal Opportunity Employer.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.