Wanderlust Reservations Specialist - Flexible Schedule

Pyramid Global Hospitality; Wesley Chapel (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Reservations Agent to join our team at a premier resort. You will help guests discover and book the Wanderlust experience, answering calls in a friendly manner and coordinating reservations for all resort accommodations.

Your role includes ensuring accuracy, recognizing guests' needs, and communicating requests to the appropriate departments. The ideal candidate has hotel or resort reservations experience, strong communication skills, and a passion for

Qualifications

• Experience in hotel or resort reservations is preferred.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and handle guest situations professionally.

Responsibilities

• Assist guests with discovering and booking the Wanderlust experience.
• Answer calls and greet international guests in a friendly, welcoming manner.
• Make reservations for all resort accommodations and ensure accuracy.

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Pyramid Global Hospitality is seeking a Reservations Agent to join our team at a premier resort. You will help guests discover and book the Wanderlust experience, answering calls in a friendly manner and coordinating reservations for all resort accommodations.

Your role includes ensuring accuracy, recognizing guests' needs, and communicating requests to the appropriate departments. The ideal candidate has hotel or resort reservations experience, strong communication skills, and a passion for