WAF & Edge Platform Lead (Cloud Ingress & Security)

EY; Baltimore (MD); Hybrid; USD 145,000 - 266,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Job summary

EY seeks an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

This role owns service performance, governance, incident escalation, and cross-team execution across application, cloud, networking, firewall, security, and vendor teams to maintain secure, reliable, and scalable services.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent experience preferred.
• 8+ years of experience in WAF, application delivery, load balancing, cloud networking, edge security, infrastructure operations, or related technical disciplines.
• 3+ years of experience leading technical teams, service delivery, operations, or platform management.
• Experience managing business-critical production services using formal incident, change, problem, and lifecycle management practices.
• Working knowledge of WAF policy operations, CDN, bot and DDoS controls, AWS ALB/NLB, AVI, Azure ingress, DNS, SSL/TLS certificates, and Infrastructure as Code.
• Strong customer engagement, leadership, communication, risk management, troubleshooting, and decision-making skills.

Responsibilities

• Own end-to-end operational delivery for WAF and Internet Ingress & Edge services.
• Establish service priorities, operating rhythms, ownership boundaries, escalation paths, and performance expectations.
• Maintain alignment between WAF protection, application delivery, ingress, DNS, certificates, load balancing, and edge security operations.
• Represent the service tower in customer reviews, governance forums, architecture discussions, and operational planning activities.
• Ensure services remain secure, available, supportable, auditable, and aligned with business needs.
• Lead, coach, and develop WAF and Internet Ingress & Edge engineers across senior and staff levels.
• Manage staffing, work allocation, coverage schedules, on-call rotations, skills development, and succession planning.
• Promote cross-training between WAF, load balancing, cloud networking, DNS, certificates, and automation disciplines.
• Confirm team members follow standard work, change controls, documentation expectations, and operational procedures.
• Identify capacity or capability gaps and coordinate staffing, vendor, or specialist support as needed.

Skills

WAF policy operations

CDN

bot and DDoS controls

AWS ALB/NLB

Azure ingress

DNS

SSL/TLS certificates

Terraform

Git-based workflows

Infrastructure as Code

Education

Bachelor's degree in IT/CS/Engineering or equivalent

Tools

Terraform

Git workflows

Monitoring

SIEM integration

Job description

EY seeks an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

This role owns service performance, governance, incident escalation, and cross-team execution across application, cloud, networking, firewall, security, and vendor teams to maintain secure, reliable, and scalable services.