WAF & Edge Ingress Platform Lead

EY; Cleveland (OH); Hybrid; USD 145,000 - 266,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Medical and dental coverage

Pension and 401(k)

Job summary

EY is seeking an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

You will own service performance, incident escalation, platform lifecycle, and cross-team coordination, working across application, cloud, networking, and security teams to maintain secure, reliable, and scalable services.

Qualifications

• 8+ years in WAF, application delivery, cloud networking, or related technical disciplines.
• 3+ years leading technical teams, service delivery, operations, or platform management.
• Experience managing business-critical production services using formal incident, change, problem, and lifecycle management practices.
• Working knowledge of WAF policy operations, CDN, bot and DDoS controls, AWS ALB/NLB, AVI, Azure ingress, DNS, SSL/TLS certificates, and Infrastructure as Code.
• Strong customer engagement, leadership, communication, risk management, troubleshooting, and decision-making skills.

Responsibilities

• Own end-to-end operational delivery for WAF and Internet Ingress & Edge services.
• Establish service priorities, operating rhythms, ownership boundaries, escalation paths, and performance expectations.
• Maintain alignment between WAF protection, application delivery, ingress, DNS, certificates, load balancing, and edge security operations.
• Represent the service tower in customer reviews, governance forums, architecture discussions, and operational planning activities.
• Ensure services remain secure, available, supportable, auditable, and aligned with business needs.

Skills

WAF

App delivery

Load balancing

Cloud networking

Edge security

Team leadership

Incident response

IaC

Education

Bachelor's degree

Tools

Terraform

Git workflows

APIs

SIEM

Monitoring

Job description

EY is seeking an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

You will own service performance, incident escalation, platform lifecycle, and cross-team coordination, working across application, cloud, networking, and security teams to maintain secure, reliable, and scalable services.