WAF & Edge Platform Lead

EY

Arlington (VA)

On-site

USD 145,000 - 266,000

Full time

14 days+

Application generator

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Job summary

EY seeks an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

The role covers service performance, resilience, team effectiveness, customer engagement, risk management, onboarding governance, incident escalation, and platform lifecycle management across application, cloud, networking, firewall, and vendor teams.

Qualifications

Bachelor's degree in IT/CS/Engineering or equivalent experience.
8+ years of experience in WAF, application delivery, load balancing, cloud networking, edge security, infrastructure operations, or related technical disciplines.
3+ years of experience leading technical teams, service delivery, operations, or platform management.
Experience managing production services using incident, change, problem, and lifecycle management practices.
Strong customer engagement, leadership, communication, risk management, troubleshooting, and decision-making skills.

Responsibilities

Own end-to-end operational delivery for WAF and Internet Ingress & Edge services.
Establish service priorities, operating rhythms, ownership boundaries, escalation paths, and performance expectations.
Maintain alignment between protection, delivery, ingress, DNS, certificates, load balancing, and edge security operations.
Represent the service in customer reviews, governance forums, architecture discussions, and operational planning activities.
Ensure services remain secure, available, auditable, and aligned with business needs.