WAF & Edge Platform Lead - Ingress & Delivery

EY; Charleston (WV); On-site; USD 145,000 - 266,000; Full time

Job summary

EY is seeking an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

The role is accountable for service performance, operational resilience, team effectiveness, customer engagement, risk management, and platform lifecycle management, collaborating across application, cloud, networking, firewall, vendor, and operations teams to maintain secure,

Qualifications

• Bachelor's degree in IT, CS, Engineering, Cybersecurity, or equivalent experience preferred.
• 8+ years of experience in WAF, application delivery, load balancing, cloud networking, edge security, infrastructure operations, or related technical disciplines.
• 3+ years of experience leading technical teams, service delivery, operations, or platform management.
• Experience managing business-critical production services using formal incident, change, problem, and lifecycle management practices.
• Working knowledge of WAF policy operations, CDN, bot and DDoS controls, AWS ALB/NLB, AVI, Azure ingress, DNS, SSL/TLS certificates, and Infrastructure as Code.
• Strong customer engagement, leadership, communication, risk management, troubleshooting, and decision-making skills.

Responsibilities

• Own end-to-end operational delivery for WAF and Internet Ingress & Edge services.
• Establish service priorities, operating rhythms, ownership boundaries, escalation paths, and performance expectations.
• Maintain alignment between WAF protection, application delivery, ingress, DNS, certificates, load balancing, and edge security operations.
• Represent the service tower in customer reviews, governance forums, architecture discussions, and operational planning activities.
• Ensure services remain secure, available, supportable, auditable, and aligned with business needs.
• Lead, coach, and develop WAF and Internet Ingress & Edge engineers across senior and staff levels.

Skills

WAF

Application delivery

Load balancing

Cloud networking

Edge security

Incident management

Leadership

Stakeholder engagement

Education

Bachelor's degree in IT/CS/Engineering

Tools

Terraform

Git workflows

AWS WAF

Azure ingress

AVI

Cloudflare

Akamai

F5

Job description

EY is seeking an experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress, traffic management, and edge connectivity services.

The role is accountable for service performance, operational resilience, team effectiveness, customer engagement, risk management, and platform lifecycle management, collaborating across application, cloud, networking, firewall, vendor, and operations teams to maintain secure,