Vulnerability & Helpdesk Technician — Onsite 3 Days/Week

Paradigm Global Consulting; Newtown Square (Delaware County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Paradigm Global Consulting in Newtown Square, PA is seeking an IT Vulnerability/Helpdesk Technician to identify, assess, and mitigate security vulnerabilities within the endpoint infrastructure. The role includes on-site support in the Newtown Square office three days a week and remote assistance as needed.

Responsibilities include monitoring vulnerability scans, patching via remoting into laptops, and supporting security audits.

Qualifications

• 3+ years of experience in a Windows IT Services end-user support or endpoint administrator role.
• Experience in Helpdesk Support and vulnerability assessment/management.
• Familiarity with security tools such as Nessus, MECM and Intune.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and in a team with good communication.
• Excellent interpersonal skills.

Responsibilities

• Regularly monitor vulnerability scans on systems and applications.
• Mitigate found vulnerabilities by contacting users and remoting into laptops to patch.
• Identify and document vulnerabilities and recommend remediation.
• Collaborate with IT teams to promptly address and mitigate issues.
• Develop and maintain vulnerability management procedures and docs.
• Support security audits and assessments by third parties.
• Provide onsite and remote helpdesk support as needed.

Skills

Vulnerability management

Helpdesk Support

Endpoint administration

Security awareness

Problem solving

Communication

Tools

Nessus

MECM

Intune

Job description

Paradigm Global Consulting in Newtown Square, PA is seeking an IT Vulnerability/Helpdesk Technician to identify, assess, and mitigate security vulnerabilities within the endpoint infrastructure. The role includes on-site support in the Newtown Square office three days a week and remote assistance as needed.

Responsibilities include monitoring vulnerability scans, patching via remoting into laptops, and supporting security audits.