Desktop Technician T5

Sharp Decisions; Herndon (VA); Hybrid; USD 48,216 - 52,348; Full time

Job summary

Sharp Decisions in Herndon, VA is seeking an IT Support and Security professional to identify, assess, and mitigate vulnerabilities in the Endpoint infrastructure. You will conduct regular vulnerability assessments and coordinate with on-site and remote users to apply remediation.

You will also handle tier 3 helpdesk tickets, work with SCCM and Intune, and provide office AV support in the Herndon office. This is a long-term hybrid role requiring USC status and availability to be in the office at

Qualifications

• 4 years of experience in a Windows IT Services End-user support or Endpoint Administrator role.
• Experience in vulnerability assessment and management.
• Familiarity with Nessus, MECM and Intune.

Responsibilities

• Regular monitor vulnerability scans performed on systems and applications.
• Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching.
• Identify and document security vulnerabilities and recommend appropriate remediation strategies.
• Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure compliance with security policies and standards.
• Stay informed about emerging security threats, technologies, and best practices.
• Provide support during security audits and assessments by third-party entities.
• Provide technical support to users when needed.
• Provide office AV support to when needed.
• Working within Intune and SCCM
• Employee will also support the Asset Management team when needed. This includes duties such as creatingupdating asset records and distributing assets to Herndon Employees.

Skills

End-user support

Endpoint administration

Vulnerability assessment

IT security awareness

Tools

Nessus

MECM

Intune

SCCM

Job description

IT Support and Security

Location: Herndon, VA- HYBRID

Pay range – $35 – $38 /hr.

Long term role

Only USC

Must be available to be in the office in Herndon VA at least 4 days a week (may change with business needs).

**Description:

**Job Summary:**

Working with the Endpoint Management vulnerability team, this employee will be responsible for identifying, assessing, and mitigating security vulnerabilities within the organization’s IT Endpoint infrastructure. This role involves conducting regular vulnerability assessments, coordinating with both on site and remote user workstation to address any identified vulnerabilities and implement security measures to mitigate found vulnerabilities. Other rolls including answering tier 3 helpdesk tickets, working with programs such as SCCM and Intune, and supporting A/V equipment within the Herndon Office.

Key Responsibilities

• Regular monitor vulnerability scans performed on systems and applications.
• Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching.
• Identify and document security vulnerabilities and recommend appropriate remediation strategies.
• Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure compliance with security policies and standards.
• Stay informed about emerging security threats, technologies, and best practices.
• Provide support during security audits and assessments by third-party entities.
• Provide technical support to users when needed.
• Provide office AV support to when needed.
• Working within Intune and SCCM
• Employee will also support the Asset Management team when needed. This includes duties such as creatingupdating asset records and distributing assets to Herndon Employees.

Qualifications

• 4 years of experience in a Windows IT Services End-user support or Endpoint Administrator role
• Experience in vulnerability assessment and management.
• Familiarity with security tools and technologies such as Nessus, MECM and Intune