Helpdesk Technician - IT Vulnerability - 10 years experience

Two95 International Inc.; Newtown Square (MD); Hybrid; USD 55,000 - 83,000; Full time

Job summary

Two95 International Inc. is seeking an IT Vulnerability/Helpdesk Technician for a 6+ month contract with a hybrid work arrangement in Newtown Square, PA. Responsibilities include monitoring vulnerability scans, coordinating remediation, and supporting security audits.

The role requires 3+ years in Windows IT services or endpoint administration, experience in helpdesk support, and familiarity with Nessus, MECM, and Intune. Strong problem-solving and communication skills are essential.

Qualifications

• 3+ years in Windows IT services end-user support or endpoint administration.
• Experience in helpdesk support.
• Experience in vulnerability assessment and management.
• Familiarity with Nessus, MECM and Intune.
• Excellent problem-solving and attention to detail.
• Strong communication and teamwork skills.

Responsibilities

• Regularly monitor vulnerability scans on systems and applications.
• Mitigate vulnerabilities by contacting users and patching laptops via remote access.
• Document vulnerabilities and remediation strategies.
• Collaborate with IT teams to address vulnerabilities promptly.
• Develop vulnerability management procedures and documentation.
• Support security audits and assessments by third parties.
• Provide onsite and remote user support as needed.

Skills

Windows support

Helpdesk support

Vulnerability management

Security tools

Tools

Nessus

MECM

Intune

Job description

Job Title: IT Vulnerability\\Helpdesk Technician

Location: Hybrid Work (3 days a week to Newtown Square, PA)

Type: 6+ Month Contract

Rate: $Open /hr.

Key Responsibilities:

• Regular monitor vulnerability scans performed on systems and applications.
• Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching.
• Identify and document security vulnerabilities and recommend appropriate remediation strategies.
• Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.
• Develop and maintain vulnerability management procedures and documentation.
• Conduct security assessments and audits to ensure compliance with security policies and standards.
• Stay informed about emerging security threats, technologies, and best practices.
• Provide support during security audits and assessments by third-party entities.
• Provide onsite technical support to users as needed.
• Provide remote support to users using Beyond Trust Remote Support.

Qualifications:

• 3+ years of experience in an Windows IT Services End-user support or Endpoint Administrator role
• Experience in Helpdesk Support
• Experience in vulnerability assessment and management.
• Familiarity with security tools and technologies such as Nessus, MECM and Intune
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Strong communication and interpersonal skills