VP of Transformation & Shared Services (Remote/Hybrid)

OpenKrill; United States; Remote; USD 190,000 - 200,000; Full time

Benefits offered by this job

Career growth

Learning & development

Employee recognition

Paid time off

Referral bonuses

Comprehensive benefits

Job summary

OpenKrill is seeking a Vice President, Transformation and Shared Services Optimization to partner with the COO in leading enterprise transformation and scalable operating models across SPS North America. You will drive measurable improvements in productivity, cost efficiency, and client value while guiding execution and client-facing initiatives.

You will own strategic initiatives from prioritization to implementation, lead cross-functional client transitions, and champion continuous

Qualifications

• 10–15+ years of progressive experience in operations leadership, business transformation, Shared Services, or enterprise program management.
• Experience as a VP of Operations or Chief of Staff supporting an executive leader, preferably in a B2B services organization.
• Demonstrated results leading cross-functional transformation and operating model redesign.
• Strong program management spanning governance, risk, and change management.
• Experience with Lean, Six Sigma, or similar methods; PMP a plus.
• Strong financial and analytical acumen, executive communication, and credibility with clients.

Responsibilities

• Partner with the COO and senior leaders to prioritize enterprise initiatives and translate strategy into plans with clear ownership.
• Lead Shared Services optimization, including operating model redesign and service delivery improvements.
• Redesign, simplify, standardize, consolidate, or automate processes while protecting quality and client experience.
• Embed continuous improvement and root-cause analysis to deliver productivity, cost, and resource-efficiency gains.
• Own strategic initiatives from prioritization to benefits realization and adoption.
• Lead cross-functional delivery of client implementations, transitions, and transformation initiatives.
• Serve as executive lead for critical initiatives, remove barriers, engage client stakeholders as needed.
• Drive executive visibility through dashboards, KPIs, and performance reviews tying operational and financial results.
• Partner with IT and business leaders to advance automation and digital enablement tied to business value.
• Advise the COO and senior leaders, frame decisions, align stakeholders, turn challenges into action.
• Represent SPS in client discussions involving implementations and strategic reviews.
• Collaborate with Sales, Solution Design, Operations to support growth and manage escalations.
• Engage vendors and strategic partners to improve performance and maximize value.

Skills

Executive leadership

Strategic planning

Change management

Stakeholder management

Operations optimization

Education

Bachelor’s degree

MBA preferred

PMP

Six Sigma Green Belt

Tools

Lean/Six Sigma

Job description

OpenKrill is seeking a Vice President, Transformation and Shared Services Optimization to partner with the COO in leading enterprise transformation and scalable operating models across SPS North America. You will drive measurable improvements in productivity, cost efficiency, and client value while guiding execution and client-facing initiatives.

You will own strategic initiatives from prioritization to implementation, lead cross-functional client transitions, and champion continuous