VP, Strategic Client Relationships & Growth

SPS North America; New York (NY); Sur place; USD 150 000 - 185 000; Plein temps

Avantages offerts par ce poste

Career growth

Learning & development

Employee recognition

Full-time benefits

Part-time benefits

Résumé du poste

SPS North America is seeking a Vice President of Client Relationship Management to lead strategy for top enterprise accounts in New York. You will guide client retention, renewal planning, and revenue growth across service offerings.

Collaboration with Operations, Sales, Finance, and Solutions will be essential to align client priorities with company capabilities. The role emphasizes executive engagement, strategic reviews, and proactive client management to strengthen long-term partnerships and

Qualifications

• Bachelor's degree or equivalent relevant experience required.
• 10+ years of experience in client relationship management or related B2B function.
• Proven track record in enterprise client management, renewals, upsell and revenue growth.

Responsabilités

• Develop and execute client relationship strategies focused on retention and growth.
• Oversee renewal planning and execution for strategic accounts.
• Collaborate with Sales, Solutions, and Operations to develop client solutions and opportunities.

Connaissances

Executive relationships

Strategic account management

CRM systems

Formation

Bachelor's degree in Business Administration or related field

Outils

CRM systems

Forecasting tools

Description du poste

SPS North America is seeking a Vice President of Client Relationship Management to lead strategy for top enterprise accounts in New York. You will guide client retention, renewal planning, and revenue growth across service offerings.

Collaboration with Operations, Sales, Finance, and Solutions will be essential to align client priorities with company capabilities. The role emphasizes executive engagement, strategic reviews, and proactive client management to strengthen long-term partnerships and