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Benefits offered by this job
Unlimited Time Off
16 weeks of parental leave
ClassPass Subscription
Flexible work policy
Commuter benefits
Job summary
A leading tech firm in New York is seeking a Vice President of Account Management to lead a dynamic team and enhance client relationships. In this role, you will develop strategies to drive client satisfaction and retention while collaborating with various departments. Ideal candidates will have extensive account management experience, strong leadership skills, and a deep understanding of the SEO landscape. The position offers a hybrid work model and competitive compensation with significant benefits.
Qualifications
10+ years in account management or related roles, with at least 5 years in a leadership position.
Excellent written and verbal communication skills for C-level presentations.
Proven analytical skills to evaluate customer data and identify growth opportunities.
Responsibilities
Lead and scale the Account Management team, ensuring alignment with business objectives.
Define and report on KPIs related to client satisfaction and retention.
Build, mentor, and inspire a high-performing team of Account Managers.
Skills
Client relationship management
Strategic thinking
Leadership skills
Communication
Tools
CRM systems
Customer Success Platforms
Job description
A leading tech firm in New York is seeking a Vice President of Account Management to lead a dynamic team and enhance client relationships. In this role, you will develop strategies to drive client satisfaction and retention while collaborating with various departments. Ideal candidates will have extensive account management experience, strong leadership skills, and a deep understanding of the SEO landscape. The position offers a hybrid work model and competitive compensation with significant benefits.