VP Software Engineer, Platform Identity & Reliability

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 250,000 - 290,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City seeks a Vice President Engineer to lead the Platform Identity Engineering team, building always-on identity services across workforce sign-on, enterprise IAM, and public-cloud providers such as AWS, Entra, and Google Cloud.

As a senior tech leader, you will design and operate scalable services and APIs, mentor engineers, own incident response, and champion secure, resilient delivery while advancing AI-assisted reliability workflows across the SDLC.

Qualifications

• Formal training or certification in software engineering concepts with 5+ years of experience.
• Proven reliability, scalability, performance, security, and enterprise architecture expertise.
• Producing production-grade services and APIs with clean, maintainable code in Python/Java/Go.
• Automation and infrastructure-as-code experience (Terraform or similar).
• Experience applying enterprise AI capabilities to improve SRE workflows.
• Observability expertise (SLOs, telemetry): CloudWatch, Prometheus, Grafana.
• CI/CD practices and tooling proficiency.
• Troubleshooting networking technologies.
• Experience leading adoption of AI-assisted development tools with safe validation.

Responsibilities

• Design, build, and operate identity platform services and APIs end-to-end.
• Improve reliability and stability through data-driven analysis and bottleneck resolution.
• Define service level objectives and error budgets with stakeholders.
• Develop CI/CD, IaC, and deployment tooling; plan for scale and resilience across regions.
• Leverage enterprise AI capabilities for incident triage, troubleshooting, and post-incident analysis.
• Serve as main incident contact for applications during major events.
• Collaborate with security and platform teams to ensure safe, compliant identity services.
• Provide technical mentorship and guidance to engineers.
• Lead reuse of AI-assisted reliability workflows across the SDLC; ensure auditability and security.

Skills

Software engineering fundamentals

Site reliability

Production services

Programming languages (Python/Java/Go)

IaC (Terraform)

AI in SRE workflows

Observability

CI/CD

Networking

AI-assisted dev tools

Responsible AI

Tools

Terraform

Kubernetes

CloudWatch

Prometheus

Grafana

Job description

JPMorgan Chase & Co. in Jersey City seeks a Vice President Engineer to lead the Platform Identity Engineering team, building always-on identity services across workforce sign-on, enterprise IAM, and public-cloud providers such as AWS, Entra, and Google Cloud.

As a senior tech leader, you will design and operate scalable services and APIs, mentor engineers, own incident response, and champion secure, resilient delivery while advancing AI-assisted reliability workflows across the SDLC.