VP, Shared Services: Transformation & Automation Leader

Entergy; Hammond (LA); On-site; USD 250,000 - 420,000; Full time

Job summary

Entergy seeks a dynamic Vice President, Shared Services to lead a large, enterprise-wide service organization with 800+ professionals, delivering standardized, scalable and high‑performing services aligned to Entergy’s business strategy. This executive role emphasizes transformation, cost discipline, and data‑driven decision making across multiple functions and programs.

The VP will shape a culture of continuous improvement, champion organizational change, and build talent pipelines to sustain

Qualifications

• Senior executive leadership experience in Shared Services or enterprise service organizations.

Responsibilities

• Strategy & Innovation: Set vision and direction for Shared Services; promote digital enablement, automation (AI, RPA) and continuous improvement across service towers, fostering a culture that rewards experimentation, learning, and customer‑centric design.
• Service Delivery: Ensure reliable, high‑quality support across enterprise functions and operating companies with measurable outcomes.

Job description

Entergy seeks a dynamic Vice President, Shared Services to lead a large, enterprise-wide service organization with 800+ professionals, delivering standardized, scalable and high‑performing services aligned to Entergy’s business strategy. This executive role emphasizes transformation, cost discipline, and data‑driven decision making across multiple functions and programs.

The VP will shape a culture of continuous improvement, champion organizational change, and build talent pipelines to sustain