VP, Shared Services

Entergy; Hammond (LA); On-site; USD 250,000 - 420,000; Full time

Job summary

Entergy seeks a dynamic Vice President, Shared Services to lead a large, enterprise-wide service organization with 800+ professionals, delivering standardized, scalable and high‑performing services aligned to Entergy’s business strategy. This executive role emphasizes transformation, cost discipline, and data‑driven decision making across multiple functions and programs.

The VP will shape a culture of continuous improvement, champion organizational change, and build talent pipelines to sustain

Qualifications

• Senior executive leadership experience in Shared Services or enterprise service organizations.

Responsibilities

• Strategy & Innovation: Set vision and direction for Shared Services; promote digital enablement, automation (AI, RPA) and continuous improvement across service towers, fostering a culture that rewards experimentation, learning, and customer‑centric design.
• Service Delivery: Ensure reliable, high‑quality support across enterprise functions and operating companies with measurable outcomes.

Job description

PS Job Title:

PS Job Title: VP, Shared Services

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

Job Summary/Purpose

The Vice President, Shared Services serves as the senior enterprise leader responsible for delivering standardized, scalable, and high‑performing services that enable Entergy’s business strategy and operational resilience. This role leads an enterprise-wide service organization of 800+ geographically dispersed employees and contractors, ensuring consistent, customer‑centric support across all operating companies and functions. The VP oversees Real Estate & Facilities, Aviation Services, Finance Operations, Compliance & Governance, Reporting & Analytics, and enterprise programs including supplemental labor, travel & expense, payroll, and accounts payable. A cornerstone of this role is driving enterprise transformation and measurable business outcomes—modernizing processes, elevating service quality, strengthening cost discipline, and enabling data‑driven decision‑making. The VP must be a commercially driven leader with strong financial and business acumen, capable of leading complex, diverse enterprise‑wide functions. Critically, this leader exemplifies high-impact leadership: shaping a culture of continuous improvement; championing organizational change; accelerating digital and capability development; and cultivating a resilient, engaged workforce. The VP builds talent pipelines, strengthens enterprise capabilities, and aligns Shared Services performance with strategic business priorities to deliver sustained value and long‑term impact.

Job Duties / Responsibilities

• Strategy & Innovation: Set vision and direction for Shared Services; promote digital enablement, automation (AI, RPA) and continuous improvement across service towers, fostering a culture that rewards experimentation, learning, and customer‑centric design.
• Service Delivery: Ensure reliable