VP, Shared Services

Entergy Corporation; Hammond (LA); On-site; USD 180,000 - 240,000; Full time

Job summary

Entergy Corporation is seeking the Vice President, Shared Services to lead an enterprise‑wide service organization of 800+ staff and contractors, delivering standardized, scalable, and high‑performing services.

The role drives enterprise transformation, modernizes processes, strengthens cost discipline, and enables data‑driven decisions, with a focus on real estate, finance operations, governance, payroll, and accounts payable.

Qualifications

• 10+ years of leadership experience spanning operational, financial, and/or technology domains.
• Proven ability to lead transformation and deliver measurable business outcomes.
• Strong process, implementation, stakeholder management, and interpersonal skills; cross-functional leadership.

Responsibilities

• Set vision and direction for Shared Services; promote digital enablement, automation (AI, RPA) and continuous improvement across service towers, fostering a culture that rewards experimentation, learning, and customer-centric design.
• Ensure reliable, high-quality, cost-effective services aligned to business needs and enterprise priorities.
• Establish clear policies and business controls; maintain compliance readiness and disciplined risk management.
• Provide budget oversight, forecasting, and transparent cost-to-serve reporting.
• Build trusted relationships with business leaders; align on outcomes and foster cross-functional collaboration.
• Model enterprise leadership; develop talent and succession pipelines, set clear expectations, and hold teams accountable.
• Demonstrate executive presence; translate complex concepts into clear narratives for diverse stakeholders.

Skills

Leadership

Transformation

Stakeholder management

Cross-functional leadership

Interpersonal skills

Education

Bachelor’s degree in business, accounting, engineering, finance, or equivalent

MBA preferred

Job description

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Location: Hammond, Louisiana, United States

Company: Entergy

PS Job Title: VP, Shared Services

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

Job Summary/Purpose

The Vice President, Shared Services serves as the senior enterprise leader responsible for delivering standardized, scalable, and high‑performing services that enable Entergy’s business strategy and operational resilience. This role leads an enterprise-wide service organization of 800+ geographically dispersed employees and contractors, ensuring consistent, customer‑centric support across all operating companies and functions. The VP oversees Real Estate & Facilities, Aviation Services, Finance Operations, Compliance & Governance, Reporting & Analytics, and enterprise programs including supplemental labor, travel & expense, payroll, and accounts payable.

A cornerstone of this role is driving enterprise transformation and measurable business outcomes—modernizing processes, elevating service quality, strengthening cost discipline, and enabling data‑driven decision‑making. The VP must be a commercially driven leader with strong financial and business acumen, capable of leading complex, diverse enterprise‑wide functions.

Critically, this leader exemplifies high-impact leadership: shaping a culture of continuous improvement; championing organizational change; accelerating digital and capability development; and cultivating a resilient, engaged workforce. The VP builds talent pipelines, strengthens enterprise capabilities, and aligns Shared Services performance with strategic business priorities to deliver sustained value and long‑term impact.

Job Duties / Responsibilities

• Strategy & Innovation: Set vision and direction for Shared Services; promote digital enablement, automation (AI, RPA) and continuous improvement across service towers, fostering a culture that rewards experimentation, learning, and customer‑centric design.
• Service Delivery: Ensure reliable, high‑quality, and cost‑effective services aligned to business needs and enterprise priorities, balancing speed with rigor and maintaining transparency on service commitments.
• Governance & Controls: Establish clear policies and business controls; maintain compliance readiness and disciplined risk management while strengthening the internal control environment and accountability.
• Financial Stewardship:Provide budget oversight, forecasting, and transparent cost‑to‑serve reporting; steward resources and programs to maximize value and long‑term efficiency.
• Stakeholder Partnership: Build trusted relationships with business leaders; align on outcomes and foster cross‑functional collaboration.
• Leadership & Talent: Model enterprise leadership; develop talent and succession pipelines, set clear expectations, and hold teams accountable to a high‑performance culture.
• Executive Communication: Demonstrate executive presence; translate complex concepts into clear narratives for diverse stakeholders, enabling informed decisions and unified execution.

Minimum education required of the position

• Bachelor’s degree in business, accounting, engineering, finance, or equivalent experience; MBA preferred.

Minimum experience required of the position

• 10+ years of leadership experience spanning operational, financial, and/or technology domains.

Minimum knowledge, skills, and abilities required of the position

• Proven ability to lead transformation and deliver measurable business outcomes.
• Strong process, implementation, stakeholder management, and interpersonal skills; effective leadership of cross‑functional teams.

#LI-NC1

Primary Location: Louisiana-HammondLouisiana : Hammond
Job Function: Corporate
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
PS Job Title: VP, Shared Services
Travel Percentage:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

Additional Responsibilities:As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.