VP, Retail Operations & Branch Excellence

Credit Union Executives Society, Inc.; Tallahassee (FL); On-site; USD 150,000 - 190,000; Full time

Job summary

Champions First Credit Union in Tallahassee, FL is seeking a Vice President of Retail Operations to lead all retail functions across the branch network and member experience. The role works closely with the EVP/CFO and requires hands-on leadership to develop strategies that support growth and long-term branching plans.

The ideal candidate will have a bachelor’s degree and at least five years of management experience in financial services, with a preference for an advanced degree.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Five years of management in financial services are required.

Responsibilities

• Oversee all retail operations and the branch network.
• Coach and develop branch managers; lead staff training programs.
• Enhance member experience and community presence; align with the credit union's mission.

Education

Bachelor's degree

Job description

Champions First Credit Union in Tallahassee, FL is seeking a Vice President of Retail Operations to lead all retail functions across the branch network and member experience. The role works closely with the EVP/CFO and requires hands-on leadership to develop strategies that support growth and long-term branching plans.

The ideal candidate will have a bachelor’s degree and at least five years of management experience in financial services, with a preference for an advanced degree.