VP, Program Management - Payments & Platform Delivery

JPMorgan Chase; New York (NY); On-site; USD 122,550 - 201,000; Full time

Job summary

JPMorgan Chase in New York seeks a Vice President of Program Management to lead high-impact initiatives within the Pay Chase & Bill Pay portfolio. You will drive multi-year modernization, partner with product, technology, data, and design teams, and deliver against aggressive milestones while strengthening resiliency and reducing risk.

The role requires 8+ years of program management experience, strong executive communication, and a track record of delivering complex programs in financial

Qualifications

• 8+ years in program management, technology delivery, strategy and operations, or management consulting.
• Experience delivering initiatives in financial services, payments, and/or technology.
• Proven ability to lead complex programs with multiple dependencies and senior stakeholder engagement.
• Strong executive communication skills, including clear narratives on trade-offs, risks, and decisions.
• Ability to bring structure to ambiguity and influence in a matrixed environment.
• Strong risk-and-control mindset and ability to partner with control functions.
• Strong analytical and structured problem-solving skills, translating strategy into plans with measurable outcomes.
• Experience with Agile and Lean delivery practices.
• Proficiency with Jira and Confluence.

Responsibilities

• Own end-to-end delivery of complex, multi-workstream programs from initiation to launch and stabilization.
• Translate strategic intent into executable plans, clear milestones, and measurable outcomes.
• Align stakeholders on options, trade-offs, and decisions needed to drive value realization.
• Coordinate launch readiness across product, technology, data and analytics, design, operations, and control partners.
• Drive accountability across teams to maintain momentum and meet committed delivery dates.
• Lead security-first modernization and remediation efforts that improve resiliency and reduce vulnerability exposure.
• Establish and run program governance and operating cadence, including change control and decision logs.
• Deliver concise executive updates on progress, risks, dependencies, and decisions required.
• Define success metrics and key performance indicators, build benefit cases, and report outcomes to senior leaders.
• Improve portfolio-level delivery predictability by scaling lightweight program management mechanisms and standards.
• Use data and analytics to increase transparency, prioritization quality, and delivery performance.

Skills

Program management

Cross-functional leadership

Executive communication

Agile delivery

Risk management

Data-driven decisions

Tools

Jira

Confluence

Job description

JPMorgan Chase in New York seeks a Vice President of Program Management to lead high-impact initiatives within the Pay Chase & Bill Pay portfolio. You will drive multi-year modernization, partner with product, technology, data, and design teams, and deliver against aggressive milestones while strengthening resiliency and reducing risk.

The role requires 8+ years of program management experience, strong executive communication, and a track record of delivering complex programs in financial