VP Program Manager - Payments, Delivery & Modernization

JPMorganChase

New York (NY)

On-site

USD 150,000 - 190,000

Full time

14 days+

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Job summary

Chase seeks a Vice President, Program Management to lead end-to-end delivery of high-impact initiatives across the Pay Chase & Bill Pay portfolio. You will partner with product, technology, data, and design teams to translate strategy into measurable outcomes while strengthening resiliency and reducing security risk.

The role requires 8+ years in program management or related fields, with strong communication, governance, and agile/lean delivery experience.

Qualifications

8 years of experience in program management, technology delivery, strategy and operations, or management consulting with ownership of cross-functional outcomes.
Experience delivering initiatives in financial services, payments, and/or technology.
Proven ability to lead complex programs with multiple dependencies and senior stakeholder engagement.
Strong executive communication skills, including clear narratives on trade-offs, risks, and recommended decisions.
Ability to bring structure to ambiguity and influence in a matrixed environment.
Strong risk-and-control mindset and ability to partner effectively with control functions.
Strong analytical and structured problem-solving skills, translating strategy into plans with measurable outcomes.
Experience with Agile and Lean delivery practices.
Proficiency with Jira and Confluence (or equivalent).

Responsibilities

Own end-to-end delivery of complex, multi-workstream programs from initiation through launch and stabilization.
Translate strategic intent into executable plans, clear milestones, and measurable outcomes.
Align stakeholders on options, trade-offs, and decisions needed to drive value realization.
Coordinate launch readiness across product, technology, data and analytics, design, operations, and control partners.
Drive accountability across teams to maintain momentum and meet committed delivery dates.
Lead security-first modernization and remediation efforts that improve resiliency and reduce vulnerability exposure.
Establish and run program governance and operating cadence, including change control and decision logs.
Deliver concise executive updates on progress, risks, dependencies, and decisions required.
Define success metrics and key performance indicators, build benefit cases, and report outcomes to senior leaders.
Improve portfolio-level delivery predictability by scaling lightweight program management mechanisms and standards.
Use data and analytics to increase transparency, prioritization quality, and delivery performance.