VP, Production Services & App Support - Reliability

BNY Mellon; Town of Florida (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid leaves

Flexible global resources

Job summary

BNY Mellon is looking for a Production Services Application Support Analyst to ensure the availability and reliability of services within the team. You will respond to and resolve service disruptions, conduct analyses of complex production issues, and implement necessary automation solutions.

Qualified candidates should have a Bachelor's in IT or a related field, with 6-10 years of IT experience, including expertise in Docker, SQL, and familiarity with financial services. This role offers competitive compensation and various benefits.

Qualifications

• 6-10 years of experience in IT is required.
• Experience in the securities or financial services industry is a plus.
• 2-4 years of experience in multiple areas of information technology.

Responsibilities

• Manage overall availability, reliability, and defect prevention.
• Resolve service disruptions.
• Implement required monitoring and automation solutions.

Skills

Analytical and problem-solving skills

Client service focus

Communication abilities

Technical issue management

Docker debugging skills

SQL query writing

ITIL Service Management familiarity

Education

Bachelor's degree in Information Technology or related field

Tools

Docker

Linux

IBM MQ

Rabbit MQ

PostgreSQL

Splunk

AppDynamics

Prometheus

Grafana

Moogsoft

Ruby

Java

Job description

BNY Mellon is looking for a Production Services Application Support Analyst to ensure the availability and reliability of services within the team. You will respond to and resolve service disruptions, conduct analyses of complex production issues, and implement necessary automation solutions.

Qualified candidates should have a Bachelor's in IT or a related field, with 6-10 years of IT experience, including expertise in Docker, SQL, and familiarity with financial services. This role offers competitive compensation and various benefits.