VP, Product Portfolio Operations (Deposits 2.0)

JPMorgan Chase; Columbus (OH); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase in Columbus, OH, seeks a Vice President to lead Product Portfolio Operations for the Deposits 2.0 initiative. You will coordinate across Legal, Risk, and Compliance to ensure regulatory alignment while enabling smooth product launches and ongoing enhancements.

The role focuses on driving operational excellence, managing portfolio delivery, and building scalable processes that improve customer experiences in a fast-paced banking environment.

Qualifications

• 5+ years of experience in program management, portfolio operations, performance optimization, or a related discipline.
• Proven experience managing and implementing operational effectiveness initiatives.
• Demonstrated ability to operate successfully within product development lifecycles and Agile methodologies.
• Strong expertise in consumer banking operations, product management, or portfolio management, with a deep understanding of deposit products and applicable regulatory requirements.
• Proven ability to collaborate across cross-functional teams, including Legal, Risk, Compliance, and Product organizations.
• Strong analytical, problem-solving, and decision-making skills with the ability to identify operational risks, implement controls, and optimize processes for efficiency and compliance.
• Excellent communication, stakeholder management, and organizational skills, with experience leading business readiness efforts and supporting successful product launches and enhancements.

Responsibilities

• Work across products to help ensure delivery against business objectives while coordinating reporting and communication plans for portfolio management operations and change initiatives.
• Enable operational efficiency by supporting training programs, maturity assessments, capability development, and continuous improvement practices.
• Drive the adaptation and evolution of the product-line framework to ensure cross-product priorities, sequencing decisions, and trade-offs are effectively managed.
• Implement product-level collection strategies, including controls, financial oversight, and resourcing requirements.
• Partner with Legal, Risk, and Compliance teams to ensure all Deposits 2.0 product initiatives and operations adhere to regulatory requirements and internal policies.
• Lead business readiness activities for new product launches and enhancements, including process design, stakeholder engagement, communications, and training efforts.
• Oversee day-to-day portfolio operations, resolve operational challenges, and optimize workflows to deliver consistent, high-quality customer experiences.
• Identify and mitigate operational risks through the implementation of effective controls and ongoing compliance monitoring.
• Partner with Product, Risk, and Legal teams to identify, assess, and mitigate operational and regulatory risks through documentation, monitoring, controls, and reporting activities.
• Support regulatory and legal reviews by maintaining audit-ready documentation, coordinating remediation efforts, and adapting operations to evolving regulatory requirements.
• Facilitate cross-functional governance and communication by integrating risk, control, and legal considerations throughout the product lifecycle and new product development processes.

Skills

Program management

Portfolio operations

Agile methodologies

Cross-functional collaboration

Regulatory compliance knowledge

Operational risk management

Job description

JPMorgan Chase in Columbus, OH, seeks a Vice President to lead Product Portfolio Operations for the Deposits 2.0 initiative. You will coordinate across Legal, Risk, and Compliance to ensure regulatory alignment while enabling smooth product launches and ongoing enhancements.

The role focuses on driving operational excellence, managing portfolio delivery, and building scalable processes that improve customer experiences in a fast-paced banking environment.