VP, Product Portfolio Operations & Readiness

Next Frontier Capital; Kentucky; On-site; USD 95,000 - 135,000; Full time

Job summary

Chase in United States is seeking a Product Portfolio Operations Manager within the Consumer Banking Deposits team. You will coordinate portfolio operations, lead cross-functional initiatives, and ensure regulatory alignment while driving readiness for new launches and enhancements.

Responsibilities include reporting, process improvement, risk mitigation, and stakeholder communications to deliver high-quality customer experiences across the deposits portfolio.

Qualifications

• 5+ years of experience in program or portfolio operations.
• Proven ability to implement operational effectiveness initiatives.
• Experience in product development life cycle and Agile methods.
• Deep understanding of consumer banking operations and regulatory needs.
• Ability to collaborate with Legal, Risk, and Compliance to achieve objectives.
• Strong analytical and problem-solving skills for risk identification and control.
• Excellent communication and stakeholder management to lead readiness.

Responsibilities

• Coordinate reporting and communication plans for portfolio management operations.
• Support training, maturation, needs assessments, and continuous improvement.
• Adapt product-line framework for cross-product priorities and sequencing.
• Implement a product-level collection strategy with controls and resources.
• Partner with Legal, Risk, and Compliance to meet regulatory standards.
• Lead business readiness for new product launches and enhancements.
• Oversee daily portfolio operations and optimize workflows.
• Mitigate operational risks with robust controls and monitoring.
• Collaborate with Product, Risk, and Legal to assess and mitigate risks.
• Maintain audit-ready documentation and coordinate remediation efforts.
• Facilitate cross-functional governance across the product lifecycle.

Skills

Program management

Portfolio operations

Agile methodologies

Regulatory requirements

Cross-functional collaboration

Operational risk management

Process improvement

Stakeholder management

Business readiness

Communication skills

Job description

Chase in United States is seeking a Product Portfolio Operations Manager within the Consumer Banking Deposits team. You will coordinate portfolio operations, lead cross-functional initiatives, and ensure regulatory alignment while driving readiness for new launches and enhancements.

Responsibilities include reporting, process improvement, risk mitigation, and stakeholder communications to deliver high-quality customer experiences across the deposits portfolio.