VP Product Operations - Remote, Strategy & Execution

PointClickCare; United States; Remote; USD 180,000 - 280,000; Full time

Benefits offered by this job

Benefits starting from Day 1

Retirement Plan Matching (RRSP & 401K)

Flexible Paid Time Off

Learning Programs & Resources

Employee Assistance Program

Job summary

PointClickCare is seeking a Vice President, Product Operations to lead the Product Operations function and scale governance, planning, and execution across Product and Engineering.

Reporting to the Chief Product & Technology Officer, you will partner with Product, Engineering, Finance, Strategy to improve portfolio visibility, planning effectiveness, and cross‑functional alignment while driving continuous improvement. This remote US role includes travel for onboarding and team events.

Qualifications

• Experience leading planning, governance, portfolio management across large cross-functional teams.
• Ability to influence senior leaders and align Product, Engineering, Finance, Strategy.
• Strong analytical and operational leadership with data-driven decision making.

Responsibilities

• Lead annual, quarterly, and ongoing Product portfolio planning with Product and Eng teams.
• Facilitate cross-functional planning, reviews, and prioritization balancing objectives and resources.
• Establish governance frameworks for transparency, accountability, and alignment.
• Monitor portfolio performance and improve planning, predictability, and delivery outcomes.
• Develop and improve Product Operations processes, standards, and practices.
• Create planning cadences, forums, and governance to support execution and alignment.
• Collaborate with Product, Eng, UX/UI, and business stakeholders to boost coordination.
• Develop portfolio performance reporting, dashboards, and executive insights.
• Provide leadership visibility into progress, risks, and execution challenges.

Skills

Leadership experience

Portfolio management

Strategic planning

Cross-functional collaboration

Education

Bachelor’s degree in Business, Engineering, CS, IS or related field

MBA or advanced degree considered an asset

Job description

PointClickCare is seeking a Vice President, Product Operations to lead the Product Operations function and scale governance, planning, and execution across Product and Engineering.

Reporting to the Chief Product & Technology Officer, you will partner with Product, Engineering, Finance, Strategy to improve portfolio visibility, planning effectiveness, and cross‑functional alignment while driving continuous improvement. This remote US role includes travel for onboarding and team events.