Executive VP of Product & Client Services (Remote)

Productside

United States

On-site

USD 180,000 - 260,000

Full time

14 days+

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Benefits offered by this job

Fully remote

Executive partnership

Growth culture

Job summary

Productside is a growth-focused firm helping product leaders excel through training and advisory services. We seek a VP of Product & Client Services to drive portfolio strategy, build and lead the enterprise-facing team, and own delivery across training and consulting engagements.

You will shape content, leverage AI to stay ahead, and partner with the CEO to steer company strategy. This is a hands-on leadership role with remote flexibility, focusing on scale, client outcomes, and measurable wins

Qualifications

10+ years of experience in Product Management, Product Marketing, or related tech leadership roles.
Proven experience building and leading a client-facing services team (training, consulting, or professional services).
Track record defining pricing, positioning, and whole solutions that combine services and product.
Fluent in how AI changes product management practice, and comfortable using AI tools.
Comfortable operating at strategic level (roadmap, portfolio strategy, exec partnership) and hands-on (coaching a team, delivering engagements).
Travel up to 15% to support client engagements.

Responsibilities

Develop and drive execution of the product portfolio strategy and roadmap to grow revenue, market share, and margin.
Define solutions, training, toolkits, consulting, and long-term customer offerings with pricing and positioning.
Identify opportunities to apply AI within the product portfolio and adapt to market changes.
Update frameworks, curriculum, and certification content reflecting how PMs work with AI today.
Use AI internally to accelerate content development, curriculum design, and materials.
Monitor learner engagement and adapt product line and delivery accordingly.
Lead the Client Services team, including staffing and internal training across lines.
Own the training calendar and scheduling across client engagements.
Collect engagement data to confirm client targets and learn from less successful engagements.
Build processes that support growth, knowledge sharing, and retention across Product and Client Services.
Deliver training, optimization, and consulting engagements to enterprise clients as needed.
Provide technical sales support as needed.
Partner with CEO and exec team to shape company strategy and mitigate risk.
Clearly communicate a unified product and services vision and execute with the team.