VP Player Development: Drive Casino Loyalty & Revenue

Hard Rock International; Tampa (FL); Hybride; USD 150 000 - 210 000; Plein temps

Résumé du poste

The VP of Player Development at Seminole Hard Rock Hotel & Casino Tampa leads efforts to grow gaming revenues by developing and maintaining relationships with existing customers through personal contact and high-touch service. This role focuses on driving loyalty, expanding new business, and coordinating VIP experiences on the casino floor and during events.

Candidates should display outstanding communication, leadership, and organizational skills, with the ability to work in a fast-paced,

Qualifications

• Must have excellent communication skills, judgment, high moral integrity and strong work ethic.
• Must possess strong leadership and team-building skills.
• Must present professional image of excitement, enthusiasm, and outgoing personality.

Responsabilités

• Greets guests in the casino and participates in social events and special promotions.
• Evaluates player ratings to track visits, arranges accommodations and provides complimentary services according to established guidelines.
• Achieves predetermined production quotas, profitability goals and other targets for room occupancy, events and gaming revenue.

Description du poste

The VP of Player Development at Seminole Hard Rock Hotel & Casino Tampa leads efforts to grow gaming revenues by developing and maintaining relationships with existing customers through personal contact and high-touch service. This role focuses on driving loyalty, expanding new business, and coordinating VIP experiences on the casino floor and during events.

Candidates should display outstanding communication, leadership, and organizational skills, with the ability to work in a fast-paced,