VP, Player Development

Seminole Hard Rock; Tampa (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Seminole Hard Rock in Tampa seeks team members for casino floor roles that emphasize guest interaction, event participation, and adherence to gaming regulations. You will greet guests, assist with accommodations, and provide services aligned with established guidelines.

The position requires strong communication, leadership, integrity, and a professional, energetic demeanor in a fast-paced casino environment. Native American preference policies apply as part of employment considerations.

Qualifications

• Excellent communication, judgment, integrity and strong work ethic required.
• Strong leadership and team-building skills.
• Compliance with Gaming Commission Regulations, Seminole Tribe policies and procedures.
• Professional image and outgoing, engaging demeanor expected.

Responsibilities

• Greets guests on the casino floor and participates in social events and promotions.
• Evaluates player ratings, arranges accommodations, and provides complimentary services per guidelines.
• Achieves production quotas and profitability goals for rooms, events and gaming revenue.

Skills

Excellent communication

Judgment

Integrity

Leadership

Team building

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Essential duties include, but are not limited to:

• Greets guests in the casino and participates in social events and special promotions
• Evaluates player ratings to track visits, arranges accommodations and provides complimentary services according to established guidelines
• Achieves predetermined targeted production quotas, profitability goals and other goals provided by management for room occupancy, entertainment events, special events and gaming revenue.

Qualifications

• Must have excellent communication skills, judgment, high moral integrity and strong work ethic
• Must have excellent communication skills, judgment, high moral integrity and strong work ethic
• Conducts themselves in accordance with all Gaming Commission Regulations, Seminole Tribe of Florida, and Player Development departmental policies and procedures
• Must have strong organizational, planning and communication skills
• Must possess strong leadership and team building skills
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
• Must present professional image of excitement, enthusiasm, and outgoing personality, while being able to project a professional image

Work Environment

Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.