VP of Transaction Operations & AI Transformation

The Corporate Institute; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

JPMorganChase in Bengaluru seeks a Transactions Manager III to lead large-scale transaction processing teams, leveraging AI and automation to enhance efficiency, accuracy, and controls. You will interpret customer needs, identify trends, and implement improvements across operations, risk, and customer experience.

Responsibilities include guiding performance, coaching managers, and presenting updates to senior stakeholders and clients, while fostering a diverse and inclusive culture.

Qualifications

• 7+ years of experience leading complex, large-scale operations teams.
• Operational leadership with a commercial mindset to achieve strategic objectives.
• Ability to partner with cross-functional teams to deliver outcomes.
• Analytical skills to interpret trends and translate insights into actions.
• Experience using AI and automation to optimize transaction processes.

Responsibilities

• Lead a large transaction processing operation, driving performance, capacity, and quality.
• Optimize processes and controls to strengthen compliance and risk management.
• Analyze customer needs and data to identify trends and improvements.
• Apply AI and automation to improve efficiency, accuracy, and control.
• Present strategy and performance updates to senior stakeholders and clients.
• Coach managers and team members and foster an inclusive culture.

Skills

Operations leadership

Cross-functional collaboration

AI & automation

Stakeholder communication

Diversity & Inclusion

Job description

JPMorganChase in Bengaluru seeks a Transactions Manager III to lead large-scale transaction processing teams, leveraging AI and automation to enhance efficiency, accuracy, and controls. You will interpret customer needs, identify trends, and implement improvements across operations, risk, and customer experience.

Responsibilities include guiding performance, coaching managers, and presenting updates to senior stakeholders and clients, while fostering a diverse and inclusive culture.