VP of Revenue Growth & Client Experience

Wheels Up; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Tuition Reimbursement

Competitive 401(k)

Medical, Dental, Vision Insurance

Mental health and wellness counseling

Job summary

Wheels Up is seeking a senior sales leader to drive revenue growth, operational excellence and client satisfaction across a cross-functional pod. You will oversee sales performance, manage key member relationships, and lead initiatives to enhance the Wheels Up client experience.

The role requires a strong background in enterprise sales, relationship management, and a hunter mentality with the ability to open new business, build pipelines, and drive revenue in complex environments.

Qualifications

• Proven experience in relationship management, account management or client services.
• Strong strategic sales background with a track record of meeting or exceeding quotas.
• Excellent communication, leadership and interpersonal skills.
• Minimum of 10-15+ years of sales leadership and/or relationship management experience required.
• Bachelor’s degree or equivalent experience preferred.
• Proven enterprise sales leader with deep experience hunting, converting and growing corporate and consulting relationships at strategic level.
• Travel 50%.

Responsibilities

• Establish strategic plans and objectives focusing on organic and inorganic growth.
• Develop and implement sales strategies to expand market share and achieve organizational goals.
• Ownership of sales targets for specified business unit or region.
• Forecasting, pipeline management, and reporting to executive leadership.
• Lead a pod of cross-functional team members with full accountability for client satisfaction, retention, and profitability.
• Coach, mentor, and develop team members to ensure high performance and professional growth.
• Build and maintain strong relationships with members, proactively managing re-deposits, upsells, and renewals.
• Convert qualified leads into new Wheels Up members through consultative selling and relationship development.
• Serve as the primary client contact for high-touch service, including onboarding, trip planning, and post-flight follow-up.
• Collaborate with Client Support and Trip Support to resolve day-of-travel issues and ensure seamless execution.

Skills

Relationship management

Account management

Client services

Strategic sales

Communication

Leadership

Travel 50%

Education

Bachelor’s degree or equivalent experience

Tools

CRM systems

Sales engagement tools

Job description

Wheels Up is seeking a senior sales leader to drive revenue growth, operational excellence and client satisfaction across a cross-functional pod. You will oversee sales performance, manage key member relationships, and lead initiatives to enhance the Wheels Up client experience.

The role requires a strong background in enterprise sales, relationship management, and a hunter mentality with the ability to open new business, build pipelines, and drive revenue in complex environments.