VP of Operations

Curotec; Philadelphia (Philadelphia County); Remote; USD 175,000 - 200,000; Full time

Job summary

An innovative software services company is seeking a strategic leader to define operational vision and drive excellence in project execution. This role involves overseeing multiple teams, ensuring financial health, and cultivating a culture of innovation. As a key player in the organization, you'll work closely with the CEO to shape the future direction while leading client consulting efforts. If you have a proven track record in operational leadership and a passion for technology, this exciting opportunity is perfect for you. Join a fully remote team dedicated to delivering top-tier SaaS products and business applications.

Benefits

Structured bonus plan

Paid time off

Health, dental, and vision plans

Discretionary company expense account

Paid travel expenses

Qualifications

• Proven operational leadership with a strong technical background.
• Ability to communicate effectively with software engineers.

Responsibilities

• Define operational vision and strategy in collaboration with the CEO.
• Oversee teams across staffing and product agency units.

Skills

Operational leadership excellence

Technical background in software development

Understanding of software architecture

UX design understanding

Critical thinking

People-oriented leadership

Stakeholder persuasion

Organizational skills

Problem-solving under pressure

Job description

Philadelphia, United States | Posted on 01/24/2025

• Salary $175k - $200k base salary + performance bonus
• City Philadelphia
• State/Province Pennsylvania
• Country United States

Job Description

Curotec is a software services company with a focus on building web-based SaaS products, business applications, and robust websites. Our clients lean on us for best-in-class project execution & access to top talent when it comes to their product development and strategic digital initiatives. Our business is broken down into 2 core business units: technologist staffing services (70% of revenue) and product agency services (30% of revenue). We’re a fully remote distributed team, with our primary footprint in LATAM, followed by the US, and South Asia regions.

As an organization with roughly 80 team members, this role will involve rolling up your sleeves as well as strategic thinking/planning. You will be an important part of the company's future and a highly trusted leader of the organization. Given the size of our organization, this role will require aspects of both operations leadership with an internal focus and leading strategic client consulting with an external client-facing focus.

Requirements

Responsibilities:

1. Define the organization's operational vision and strategy in close collaboration with the CEO
2. Oversee all teams across the staffing services and product agency business units
3. Responsibility for the P&L and financial health of the business units
4. Provide leadership to engineering teams, project/account management teams, and operations teams
5. Ensure the organization is meeting or exceeding technology consulting market standards
6. Ensure our proposals and sales presentations are industry-leading
7. Advise the CEO about risk exposures and create risk mitigation plans to lower the exposure of the organization
8. Cultivate a culture of excellence, innovation, and collaboration for all team members, including a growth path and advancement plan for individuals motivated to do so
9. Continuously improve the organization’s ability to deliver solutions to customers both in terms of customer outcomes and efficiency of delivery
10. Advocate and communicate technology capabilities internally and externally, including to leadership, customers, partners, and vendors
11. Assist with hiring new team members
12. Assist the sales team with closing new account opportunities
13. Assist with the annual budgeting, forecasting, and roadmap planning of the organization
14. Assist with the sales, marketing, and go-to-market strategies of the company

Skills Required:

1. A proven track record of operational leadership excellence
2. A technical background working with software development teams
3. The ability to understand software architecture at a high level and communicate with technical software engineers
4. A clear understanding of what makes good software, including an eye for UX, and an understanding of development standards
5. The ability to dive into the weeds as well as rise to a high level of thinking as the situation demands
6. People-oriented and confident leadership traits
7. The ability to persuade stakeholders and instill confidence
8. Ability to hold self and others accountable
9. A high degree of organization, planning, autonomy, and critical thinking ability
10. Ability to work well under pressure and solve high-stakes problems

Metrics for Success:

1. Client satisfaction metrics
2. The overall health of the P&L
3. QoQ/YoY growth of the company’s revenues and profits
4. Team retention and team satisfaction metrics
5. Company efficiency and effectiveness metrics
6. Meeting yearly utilization goals of our teams
7. Projects meeting budget, profitability, and timeliness goals

Compensation and Benefits:

1. Structured bonus plan tied to company financial KPIs
2. Paid time off
3. Health, dental, and vision plans
4. Discretionary company expense account and paid travel expenses