Senior Vice President Operations

Protera Health, Inc.; United States; Remote; USD 180,000 - 230,000; Full time

Job summary

Protera Health, a fast-growing digital health startup, is seeking a Senior Vice President to lead operations and build scalable systems for musculoskeletal care. The ideal candidate thrives in a dynamic environment, collaborates with cross-functional teams, and is driven by a strong mission to improve patient care. Flexibility and strategic vision are key components of this role, aligning with the organization's growth and operational goals.

Benefits

Stock options

Leadership role in a growing organization

Impactful mission in healthcare

Qualifications

• 7+ years in operations roles in digital health or care delivery.
• Experience building systems and processes in early to growth stages.
• Demonstrated ability to lead with urgency and accountability.

Responsibilities

• Own and scale operations across clinical delivery and member experience.
• Build systems and workflows for high-quality care delivery.
• Recruit and manage high-performing operations teams.

Skills

Operations Management

Digital Health

Leadership

Scalability

Communication

Education

Bachelor's Degree

Background in MSK or Virtual Care

Job description

If you're a builder who thrives in fast-paced, high-impact, high-accountability environments, we want to meet you. Email us at [e-mail] with your resume and the following three short responses (less than half page total).

• List of prior VP, SVP, and COO level roles in digital health and the years worked in these roles
• Recent example of a scalable system you have designed and implemented.
• Example from the past few months when you rolled up your sleeves and put sustained effort into a project beyond standard work hours.

—----------------------------------------------------

About Protera Health

Protera Health is a fast-growing digital health startup reimagining musculoskeletal (MSK) care. We combine technology, evidence-based clinical pathways, and personalized human support to deliver better outcomes and reduce unnecessary procedures and imaging. We're on a mission to help patients and clinicians make better decisions, faster—and to build a scalable, high-impact care delivery company.

The Role

We’re looking for a Senior Vice President who’s an experienced builder and a doer. You’ll be both strategic and in the trenches. You will own and run day-to-day operations, build repeatable processes, and solve hard problems with urgency and focus.

The right candidate understands that startup leadership doesn’t run on a traditional 9-to-5 clock—and is energized by the pace, responsiveness, and responsibility that come with that. Flexibility is expected, and so is a deep commitment to the mission and momentum of the company.

You’ll partner directly with the leadership team to scale operations and internal systems. You’re someone who thrives in ambiguity, gets things done, and can move between high-level systems thinking and tactical execution—often in the same hour.

What You'll Do

• Own and scale day-to-day operations across clinical delivery, member experience, service operations, and business processes
• Build systems, dashboards, and workflows that enable us to deliver high-quality care at scale
• Collaborate with product, clinical, and business teams to launch and iterate on new services
• Lead operational planning, resource management, and cross-functional execution
• Recruit and manage high-performing ops, support, integration and enablement teams
• Roll up your sleeves and solve whatever operational challenge comes up that week

What We're Looking For

• 7+ years in operations roles in digital health, tech-enabled services, or care delivery
• Experience scaling from early stage to growth—building the plane while flying it
• Track record of owning KPIs and delivering measurable improvements
• Scrappy, systems-minded, and energized by getting your hands dirty
• Comfortable working with urgency, including outside of standard business hours when needed
• Clear communicator, strong executor, low ego, high accountability
• Bonus: background in MSK, virtual care, or value-based care models

Why Protera

• Real mission, real impact—helping people get the right care, at the right time
• Care delivery platform with strong clinical and technological foundations
• Leadership role in a fast-moving, high-ownership culture
• Mission-driven, growing organization that is reshaping healthcare

Logistics

• Work Environment: Remote, requiring a clean, well-lit space with a stable internet connection
• Target Salary: $180,000 - $230,000 per year + stock options

This job description is intended as a guideline and may evolve based on organizational needs. Additional responsibilities may be assigned as needed based on business considerations. Compensation may vary from the target range and is based on multiple factors including individual experience, location, pay equity considerations, and other relevant considerations.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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